Interact with us on our social media sites

PG&E social hosts pages on several social media sites. These pages include Facebook®, Twitter®, YouTube®, Nextdoor® and Instagram®.


We use social media sites because we want to encourage a useful exchange of information. PG&E wants your opinion on our company and its programs and services.


Access PG&E social media policies


Practice being civil on social media

PG&E encourages feedback on our social media sites. We welcome all questions and comments, including criticism.
We encourage you to follow these tips when you post:

  • Provide feedback and ask questions in a civil and respectful manner.
  • Follow the Facebook posting guidelines. Do not make "personal attacks" or engage in other offensive behavior.

Learn how we moderate our social media pages

PG&E doesn't want to foster negative behavior. We can remove disruptive messages that violate PG&E guidelines. We can also ban you from a page or channel if your post is noncompliant.


Follow PG&E social media guidelines

We expect you to follow the Facebook guidelines for PG&E community participation. A PG&E moderator may also remove any posts or comments that:

  • Contain spam.
  • Contain solicitations or advertisements or non-PG&E marketing content.
  • Contain harassing, offensive, abusive, defamatory, obscene, racist, sexist, discriminatory or hateful content.
  • Contain deceptive, misleading, potentially harmful or factually unsupported content.
  • Contain links not authorized and/or approved by PG&E.
  • Promote meetings, petitions, organizations or causes not officially sponsored or recognized by PG&E.
  • Contain information that is "off-topic" or unrelated to the original post made by either PG&E or a member of the community.
  • Contain private, personal or sensitive information about individuals (for example, account information).
  • Encourage illegal action.

Find an external link disclaimer

PG&E is not responsible for external sites posted by others. We can't edit the content on these pages. The opinions expressed on external websites do not represent the position of PG&E.


Avoid copyright infringement

All posted content must comply with copyright or other proprietary laws. You're responsible for any posts that infringe on copyright laws.

Explore the guidelines for other social media sites

The following linked pages contain information about external social media sites and their guidelines.