Urgent Alert

Financial assistance

Help with your bill and other types of financial relief

Longer term assistance

California Alternate Rates for Energy (CARE)

If you meet income guidelines, you could earn a monthly discount of 20% or more on gas and electric.

Family Electric Rate Assistance (FERA)

Your household of three or more might qualify for a monthly discount of 18% on electric.

Medical Baseline Program

Help for residential customers who depend on power for certain medical needs.

Vulnerable Customer Status

Is your health or safety at risk if your electric or gas service is disconnected? We’re here to help.

Arrearage Management Plan (AMP)

Find out about the energy credit for residential customers with unpaid PG&E bill for services.

Need more time to pay?

Make a payment arrangement today.

  • Schedule payment of your current balance over several months, or
  • Choose a later date to pay the full amount

One-time assistance

Relief for Energy Assistance through Community Help (REACH)

Get help paying your energy bill during a crisis.

Low Income Home Energy Assistance Program (LIHEAP)

Get one-time assistance for low-income households.

Energy Savings Assistance (ESA) program

Save energy and money with free home upgrades.

Community organizations and advocates

Are you seeking ways to support members of your community? Access PG&E resources and assistance programs.

Payment support and energy-saving programs for your business

Economic Development Rate (EDR)

  • Enroll your business in an EDR.
  • Get 12%, 18% or 25% discounts on most of your electric costs for five years.

Free business energy checkup

Find out where your facility is wasting energy.

Energy management tips

Find no-cost and low-cost tips to improve energy efficiency and save money.


Download your guide (PDF)

More financial assistance

Discounted phone service

You may qualify for discounted phone service. California LifeLine is based on your income level or program participation.

Low-cost home internet options

Some Internet Service Providers (ISPs) offer discounted broadband plans for eligible customers, based on household income, participation in assistance programs, and more.

Budget Billing

Predictable monthly energy costs help budget your expenses. Budget Billing helps offset peak bills that result from:

  • High winter heating
  • Summer air conditioning