Customer support, safety programs, preparedness tips and more

To keep our customers safe, we are improving our electric system every day to reduce risks from California’s wildfire exposure and longer wildfire season.


Explore the video gallery below to find out more about resources for customers and measures to help prevent wildfires.

Support and resources

211 preparedness tips

211 preparedness tips

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Medical Baseline Program

Medical Baseline Program

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Safety tips for medical needs

Safety tips for medical needs

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Safety outages

Enhanced Powerline Safety Settings (EPSS)

Enhanced Powerline Safety Settings (EPSS)

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EPSS testing

EPSS testing

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What is a Public Safety Power Shutoff (PSPS)?

What is a Public Safety Power Shutoff (PSPS)?

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PSPS decision-making

PSPS decision-making

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PSPS restoration

PSPS restoration

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Wildfire safety programs

Undergrounding 10,000 miles of powerlines

Undergrounding 10,000 miles of powerlines

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Microgrids

Microgrids

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Enhanced vegetation management

Enhanced vegetation management

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PSPS system hardening

PSPS system hardening

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PSPS weather monitoring

PSPS weather monitoring

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