ALERT: The moratorium on disconnections for non-payment put in place by the California Public Utilities Commission (CPUC) in March 2020 has formally ended. If your business or organization is struggling with past due bills and for questions about rates, please contact the Business Customer Service Center at 1-800-468-4743. Agriculture customers may contact the Agriculture Help Line directly at 1-877-311-3276, and solar customers may contact the Solar Help Line at 1-877-743-4112. Please review your account balance and pay your balances on time to avoid any interruption to service.

Reduce energy costs with support programs and easy-to-use tools

PG&E remains committed to providing ways for our business customers to save energy and money during this difficult time. Here are some ways we can help.

Economic Development Rate

Get 12%, 18%, or 25% discounts on most of your business’ electric costs for five years.

Business Energy Savings Tool

Use this online self-assessment tool to analyze energy usage and get customized recommendations that can lower your operating costs.

PG&E Energy Advisors

PG&E Energy Advisors are available to help you with how to upgrade equipment and improve operations with our energy efficiency programs like 0% interest financing and direct install partners.

Rate Plan Comparison Tool

Compare your electric rate plan options and choose the best one for your business via your online account. Register or log in to get started.

Bill Payment and Management Options

Sign in to your online account at to pay your energy bills online, set up recurring payments or enroll in programs that offer more flexible or predictable monthly payments.

Additional resources

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No-cost training through PG&E Energy Centers

Register for free online courses through the PG&E Energy Centers. Gain new skills and fuel your future with online courses and a robust learning library, all at no cost.

technical assistance

Financial and technical assistance for small business

The California Governor's Office of Business and Economic Development (GO-Biz) has compiled guidance for use by employers and employees as it relates to the coronavirus (COVID-19).

Rate Analyze tool

Federal Small Business Assistance (SBA) Loans

The SBA is offering limited eligibility relief programs including low-interest federal disaster loans to California small businesses.

PG&E COVID Relief Payment Plan


Qualified PG&E business customers will be automatically enrolled in our COVID Relief Payment Plan. If you are enrolled, the plan will help you pay down your balance over time, protecting you from disconnection after the shutoff moratorium ends on September 30, 2021.


What you can expect?


Small Business customers:


  • Your monthly payment installments are calculated based on no more than 10% of your average bill over the past 24 months.
  • Your monthly payment plan installment amount is due every month along with your Total Current Charges.
  • Your Total Current Charges can be found on page one of your PG&E bill.
  • If you miss more than one payment plan installment within a 12-month period, you'll be unenrolled from the plan.


Small Business customers in Disadvantaged Communities:

Payment installments are no more than 5% of your average bill over the past 24 months. Note: Disadvantaged Communities refer to specific communities that have been recognized by the California Public Utilities Commission (CPUC) as most in need of investments to improve public health, quality of life and economic opportunity. Learn more about Disadvantaged Communities.


COVID Relief Payment Plan FAQ

Resources for residential customers

Resources for residential customers

Financial resources are also available for residential customers.