Understand why PG&E makes our website accessible

At PG&E, our goal is to make our site accessible for everyone. We strive to make it easy for you to get information and manage your services online. PG&E is committed to improving our website for individuals who use assistive technologies.

Discover the PG&E accessibility guidelines

PG&E aims to comply with the W3 Web Accessibility Initiative (WAI). Our website is designed to conform to Level AA Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines are the world's most widely adopted set of standards. The standards offer the highest level of accessibility across all platforms, including browsers and other assistive technologies.


Contact us with issues

Reach out to us if you find barriers when you use our site. PG&E wants to enable you to perform online tasks.

If you encounter any digital or disability access issues or would like to provide PG&E with feedback or suggestions, please e-mail our ADA Support Team at ADAsupport@pge.com.  The mailbox is monitored during regular business hours (M-F; 8am-5pm).  We will respond to your inquiry with 1 business day.