Extra support for customers

Does someone in your household depend on power for medical equipment? Do they have a qualifying condition? You could receive:

• Discount for eligible medical needs
• Extra support during outages and emergencies

What to expect:

• Check eligibility.
• Complete Part A of the application.
• Have a doctor or medical professional complete Part B.

Is your health or safety at risk during an outage, but you don’t qualify for Medical Baseline? We're here to help. 

• Support during major emergencies and multi-day outages
• Additional follow-up from PG&E if you don't respond to alerts
• Extra notice before power is turned off due to nonpayment
• More support for rebates, discounts and other programs

What to expect:

• Requires sign in.
• Requires updating your information.