Note: On December 15, 2022, the California Public Utilities Commission (CPUC) issued a decision to modify the state's solar program. The new Solar Billing Plan will be in effect and impact only new solar customers that submit an application after April 14th, 2023.
Here are answers to frequently asked questions (PDF).
Connect your renewable energy system
Whether you're an experienced or beginner contractor, installer or property owner, we offer resources to help you interconnect a solar or renewable energy system to the PG&E energy grid. Use our PG&E Interconnection Portal to apply online today.
Visit PG&E Interconnection Portal
Benefits of using our online Interconnection tool include:
Use our tool to complete an application online. The automated tool offers these benefits:
- Get faster approval time.
- Save time by auto-filling customer information using the service agreement and meter ID input.
- Perform a PG&E network capacity check.
- View applicable rate schedule options and a list of approved equipment from drop-down lists.
- Avoid submission errors with built-in validation.
Note: The online Interconnection tool supports these browser versions:
- Microsoft Internet Explorer (IE) 10 and higher
- Google Chrome 39 and higher
- Firefox 35 and higher
- Mac Safari 6.1 and higher
Note: The website requires that you turn off Compatibility Mode in Internet Explorer. For instructions, refer to the following:
Apply for Standard NEM Interconnection
We created the following resources to help contractors apply for Standard NEM Interconnection, including key information about the application process:
Our resources and tips can help you save time on the Interconnection Application and the engineering review.
Install a renewable generating system (new contractors/installers)
If you're starting out as a solar contractor or are planning to install a renewable generating system on your own home or business, you must interconnect safely. The following resources provide important safety information, along with process steps and timeline considerations for contractors and self-installers:
Prepare for Interconnection and work with your contractor (customers)
When installing a solar or renewable energy system on your home and business, you must understand your part in the Interconnection process. To prepare for Interconnection, you can learn how to work with your contractor to complete the application forms, choose the best rate schedule and understand the system sizing. Get answers to the most commonly asked questions about the Interconnection process. Visit Customer Interconnection Essentials.
Inquiries regarding existing and new interconnection projects
Equal to or less than 30kW:
SNEM: email NEMFollowups@pge.com
SNEM-PS: email SNEMPairedStorage@pge.com
SNEMA and SNEMPS-A: email NEMAProcessing@pge.com
Greater than 30kW:
Contact your assigned EGI Account Representative or Interconnection Manager.
For concerns when applying for new interconnection projects, email Rule21Gen@pge.com.
If you are dissatisfied with the efforts of PG&E to meet the timelines of the Fast Track Review and/or Detailed Study for a valid Interconnection Requests (Rule 21, Section F1.1.d.), contact the PG&E-appointed Rule 21 Ombudsman at 916-203-6459 or Rule21Ombudsman@pge.com.
To initiate an official dispute under Section K.2. of Rule 21, submit your request to Rule21Disputes@pge.com and “cc” or send a copy to Rule21.Disputes@cpuc.ca.gov. To participate in the Expedited Dispute Resolution Process under Section K.3., please refer to Expedited Interconnection Dispute Resolution (ca.gov). If you have any questions, email Rule21Disputes@pge.com.
Discover PG&E Interconnection successes
Utility with the most total installed solar megawatt (MW) capacity seven years in a row
More residential customers using solar than in any other region in the country
Number of PG&E customers with solar installed
Total solar power installed in PG&E homes and businesses