Design Standards
With the new version of the 2026 Greenbook coming soon, Appendix C will be removed from the manual and all electric and gas design standards will be located below.
If you need help with applying for a project with PG&E or with the application process, please contact our Building Services Experts at 1-877-743-7782.
Based on your project type, PG&E can help with electric and gas needs and meeting PG&E standards to pass inspections.
The PG&E Electric and Gas Service Requirements, also called the Greenbook (PDF), contains the utility requirements for establishing gas or electric service to new or remodeled.
Amendments to the Greenbook are listed below. A new version of the Greenbook will be coming out April 2026 with complete refresh to better assist our customers.
With the new version of the 2026 Greenbook coming soon, Appendix C will be removed from the manual and all electric and gas design standards will be located below.
Fill out TD-4462M-F02, "Request for Inspection" form (PDF) and email it to your "Local Inspection Desk". Download our Local Inspection Desk Contact List (PDF) for your local area's email address.
Every project is different and may have its own timeline, cost, and resource needs. The information below is a general guide. For details about your project, please contact your PG&E representative.
Review our guides with the steps for applying, building, and connecting your service. Download our new project process guides:
Common examples of projects include, but not limited:
PG&E can help navigate the project process step-by-step.
PG&E offers several gas service options for our customers. This includes elevated gas pressure at customer facilities in qualifying locations.
Note: PG&E offers elevated gas pressure at its discretion. When available, it may increase the cost of delivery at some locations. Special facilities charges may apply as detailed in PG&E's Gas Rule 2.
Safety: Install an excess flow valve (EFV) to greatly restrict unplanned or uncontrolled natural gas flows. This is critical in the event a pipeline is severed by digging. Download more EFV information (PDF).
To view the end-to-end process for a panel upgrade with a new service, see our Project Resources Infographic.
To view the material list needed for a panel upgrade, see our Residential Panel Upgrade Materials List.
To view the end-to-end process for disconnecting your gas service line, see our Project Resources Infographic.
To view the end-to-end process for installing a new gas service line, see our Project Resources Infographic.
The following frequently asked questions (FAQs) apply to both overhead and underground service installations.
The FAQs are intended to help contractors and customers applying for or working on projects with PG&E understand PG&E processes and requirements. They also provide guidance on common issues during setup and inspection.
Your PG&E representative is known as your "Job Owner." They will help you through your project(s) and processes
Download our Local Inspection Desk Contact List (PDF) for your local area's email address.
To make changes to an approved design, reach out to your PG&E Job Owner. Provide them with a mocked-up version of the new design using the existing drawings or plans. This might require you to also update your:
The PG&E Job Owner will submit them to our External Estimator team on your behalf. If you receive approval on the mockups, then the revisions will be completed in about 30 days.
"Civil as-builts" are final drawings. They show detailed electric underground infrastructure (substructures), including:
Yes, all contractors must provide a copy of the "civil as-builts" at the final inspection. The plans must have a signature, date, and company name per PG&E standards. To learn more about the process, speak with your PG&E Job Owner. They can provide more details about TD-2051P-10-B002, "Electric Operations AIF As-Built Acceptance Process."
PG&E can help you meet technical requirements and coordinate your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
For adding a second gas meter, you must first obtain the proper permits and inspections. If the additional meter is for an ADU (Accessory Dwelling Unit) an exact address is required. The permit and inspection documentation need to show the exact ADU address and not the main home address.
The installation must meet all Greenbook clearances and requirements. Before installation, all existing and new gas appliances need to be collected. They must be verified for accuracy. This includes their British Thermal Unit (BTU) values. If you have existing gas meters and only need them turned. Contact us if you need them reconnected to the gas facility. Contact PG&E's Customer Service at 1-877-660-6789. Reach us directly rather than proceeding with a new installation application. For multi-unit situations, meters are typically grouped together. They are grouped in a common location. They can be set up outside in a protected, readily accessible location. Or they can be located in a properly vented cabinet or meter room.
You may have a need to install one or more additional gas meters if you have a home remodel. Or you may need to alter your existing gas service to your home. This may be the case if you added a separate living unit. It may be the case if you split a single-family dwelling into a duplex.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We share them with you for your review and approval.
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the gas line. Once it has passed inspection, contact PG&E to schedule the meter connection.
To deactivate an existing gas service, the pipe must be cut off as close as possible to the main gas line. Both ends must be capped. Pipe removal is allowed if the service is being replaced in a nearby location. Then the old, deactivated service pipe may be completely removed.
If your home is scheduled for demolition, the service must be cut and capped at or outside the property line. It must take place within 120 days. The deadline is 120 days after the company becomes aware of the demolition. The deadline is not enforced unless a new structure is planned that will use the same service. If only a riser remains without a building, the service must be cut and capped. It must be cut and capped immediately upon discovery. For inactive services, if there's reason to believe the service will be used within a year, it may be cut and capped. It is to be cut and capped near the street side of the property line. However, if new customer stub service isn't used within 10 years of installation, it must be cut off. It must be abandoned at the main.
If you only need to stop service and remove the meter, call PG&E at 1-877-743-7782.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
Trenching
Contract execution & payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
If your home or business construction project requires the installation of new gas service, PG&E can help. Get help to meet technical requirements and coordinate your service installation. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We share them with you for your review and approval.
Additional references
Trenching
Contract execution & payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the gas line. Once it has passed inspection, contact PG&E to schedule the meter connection.
If you are starting a home or business construction project, you may have service connection needs. You may be required to upgrade or move your gas service meter. PG&E can help you to meet technical requirements and coordinate your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Examples of construction projects include:
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We share them with you for your review and approval.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). It is a reference manual containing helpful information. The Greenbook includes additional information, such as technical specifications and drawings. The Gas Service section may be especially helpful when making changes to your gas service.
Trenching
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the gas line. Once it has passed inspection contact PG&E to schedule the meter connection.
Submit a request for a temporary shutdown (disconnect/reconnect) of your electrical service. You need to submit a request to Your Projects. They require approximately 30 business days to schedule your temporary shutdown request. When submitting your request, you'll need to provide:
PG&E will temporarily and safely disconnect electric service and reconnect it when work is completed.
This allows individuals to safely work on projects such as:
Requesting your Temporary Disconnect
Submitting your Temporary Disconnect Application via Your Projects Portal
Application Review & Disconnect Scheduling
A PG&E Job Owner will contact you within three business days. They will discuss your request and confirm the process for scheduling your temporary disconnect.
Your home or business construction project may require temporary electric service to poles or posts for power. We can help provide power during building or renovation. P&E can provide this service. Typically, your service can be connected within two weeks of receiving a completed application.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
Contract execution and payment
Installing temporary power
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
There are several types of changes you can make to your existing electrical service:
If you're increasing your load or upgrading your panel, PG&E will cover certain costs. For load increases without a panel upgrade, PG&E will pay to replace service or distribution transformers. We will also pay for metering equipment, and underground service conductors.
If you're upgrading your panel, PG&E will cover the cost of replacing distribution transformers. We will also pay for metering equipment, and underground distribution conductors. These upgrades help to meet the new ampacity requirements.
PG&E can help you to meet technical needs and work on your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric service:
Trenching
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If your home construction project requires the installation of new electric service, PG&E can help. PG&E can assist with meeting technical requirements and coordinating your service installation. Depending on your city, you may have the option to choose overhead service wires or underground service wires. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). It is a reference manual containing helpful information. The Greenbook includes additional information, such as technical specifications and drawings. The following sections may be especially useful. Refer to them when preparing for your electric overhead service:
Contract execution and payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If you are beginning a construction project, it may be necessary to dig a trench. This allows for utility installations or upgrades. Gas and electric services are often installed in a joint trench. A trench may also contain lines for other services like telephone and cable.
Examples of construction projects include:
PG&E that you use a licensed contractor of you digging a trench. If the trench fails to meet certain technical standards, it will not pass PG&E's rigorous safety inspection. This may result in project delays and additional costs.
If you only need to stop service and remove the meter, call PG&E at 1-877-743-7782.
Submitting your application
Application review
Once you submit your application, a dedicated PG&E Job Owner is assigned to you. This person will become the point of contact for you or your contractor.
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
Before you begin trenching
Contact your PG&E Job Owner immediately if you are unable to comply with the drawing. Or contact us if you are unable to comply with a written standard. PG&E or your local government agency provide the standards.
General trenching requirements
Contract execution and payment
If there is any cost associated with the project, you will receive a contract. You will also receive an invoice containing all costs for construction services.
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
If your home construction project requires the installation of a new underground electric service, PG&E can help. Get help to meet technical requirements and coordinate your service installation. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). It is a reference manual containing helpful information. The Greenbook includes additional information, such as technical specifications and drawings. The following sections may be especially useful. Refer to them when preparing for your electric overhead service:
Trenching
Contract execution and payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
Based on the type of trench (secondary/service/streetlight or primary), the minimum coverage will differ. See PG&E Standards 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities" for measurement details.
Refer to Table 3, "Minimum Separation and Clearance for Electrical Conduit by Facility Type" Then refer to PG&E Standard 038193. See "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities."
For PVC-to-PVC conduit connections, refer to Table 1, "Cement for Use with Plastic Conduits" in PG&E Standard 062288, "Underground Conduits."
There is a 315-degrees maximum bend allowed. This per PG&E Standard 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities." It is allowed for service conduit up to 200 feet.
For service conduits longer than 200 feet, the maximum bend is 300-degrees.
For example, to compute the degree of conduit bend for services conduits longer than 200 feet:
Conduit end bell is a fitting that is installed at the end of the conduit. It prevents cable damage when cable is pulled through the conduit and while in service.
See additional details in PG&E Standard 062288, "Underground Conduits."
"Working Space" refers to the clear and level area in front of, around, and above underground electrical equipment. For example, transformers, switchgear, and enclosures. Working space allows safe access for operation, inspection, and maintenance.
See clearance requirements in PG&E Standard 051122, "Clearances and Location Requirements for Enclosures, Pads, and Underground Equipment," and dimensions in Figures 5-4 and 5-6.
Follow the checklist outlined in PG&E Standard 063927, "Methods and Requirements for Installing Residential Underground Electric Services 0-600 V to Customer-Owned Facilities:"
The minimum clearances between electric and gas equipment are:
This is per Greenbook Section 2.4.2.E, "Panel Replacements and Conduit Connections to Existing Electric Panels, 400 Amps and Less, within the Gas Clearance Area," and Figure 2-22.
Per Section 5.8, "Grounding," of the Greenbook, customers ground their meter panel by:
The responsibilities for an inspection of a ground meter panel:
A "drain box" is also referenced as a "splice box/enclosure or #2 box/enclosure" which measures 17" x 30" and 26" deep. The purpose of this box is to allow any water that may enter the conduit system to drain out of the box which prevents the water from running into the meter panel and building.
Installation
To determine if your pole is approved by PG&E, refer to:
Generally, the following will determine the pole's approval status in the following table below:
Per PG&E Standard 025055, "Requirements for Customer-Owned Poles." Ground rods must be:
Common examples of projects include, but not limited to:
Need to know where there's capacity near your project site, visit Distributed Resource Planning (DRP) Data & Maps.
The Grid Resource Integration Portal is designed to help engineers and developers find information on potential project sites for Distributed Energy Resources (DERs). The map includes hosting capacity, forecast data, grid needs, and other information about PG&E's electric distribution grid.
The information on these maps is illustrative and is likely to change or be modified over time. PG&E's electric distribution system is dynamic. Circuits on the distribution system change for various reasons. Examples include, but are not limited to, circuit upgrades, new loads, new DERs, new circuits, and seasonal switching. Over time, a single location may have different results due to these changes
PG&E can help navigate the project process step-by-step. - Coming soon
The following frequently asked questions (FAQs) apply to both overhead and underground service installations.
The FAQs are intended to help contractors and customers applying for or working on projects with PG&E understand PG&E processes and requirements. They also provide guidance on common issues during setup and inspection.
Your PG&E representative is known as your "Job Owner." They will help you through your project(s) and processes
Download our Local Inspection Desk Contact List (PDF) for your local area's email address.
To make changes to an approved design, reach out to your PG&E Job Owner. Provide them with a mocked-up version of the new design using the existing drawings or plans. This might require you to also update your:
The PG&E Job Owner will submit them to our External Estimator team on your behalf. If you receive approval on the mockups, then the revisions will be completed in about 30 days.
"Civil as-builts" are final drawings. They show detailed electric underground infrastructure (substructures), including:
Yes, all contractors must provide a copy of the "civil as-builts" at the final inspection. The plans must have a signature, date, and company name per PG&E standards. To learn more about the process, speak with your PG&E Job Owner. They can provide more details about TD-2051P-10-B002, "Electric Operations AIF As-Built Acceptance Process."
If you are starting a home or business construction project, you may have service connection needs. You may be required to upgrade or move your gas service meter. PG&E can help you to meet technical requirements and coordinate your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Examples of construction projects include:
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We share them with you for your review and approval.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). It is a reference manual containing helpful information. The Greenbook includes additional information, such as technical specifications and drawings. The Gas Service section may be especially helpful when making changes to your gas service.
Trenching
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the gas line. Once it has passed inspection contact PG&E to schedule the meter connection.
If your home or business construction project requires the installation of new gas service, PG&E can help. Get help to meet technical requirements and coordinate your service installation. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We share them with you for your review and approval.
Additional references
Trenching
Contract execution & payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the gas line. Once it has passed inspection, contact PG&E to schedule the meter connection.
Your home or business construction project may require temporary electric service to poles or posts for power. We can help provide power during building or renovation. P&E can provide this service. Typically, your service can be connected within two weeks of receiving a completed application.
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
Contract execution and payment
Installing temporary power
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If your business construction project requires the installation of new electric service, PG&E can help. Get help to meet the technical requirements and coordinate your service installation. Depending on your city or county, you may have the option to choose your service. You may have the option to choose overhead service wires or underground service wires. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric overhead service:
Contract execution & payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections & meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If your business construction project requires the installation of new underground electric service, PG&E can help. Get help to meet the technical requirements and coordinate your service installation. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E Prepares Project Design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional References
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric underground service:
Trenching
Contract execution and payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If you are making changes to your existing electric service at your business, PG&E can help. You may need help installing solar panels, adding new equipment, or upgrading your panel. Get help to meet the technical requirements and coordinate your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric service:
Trenching
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections & meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If you are beginning a construction project, it may be necessary to dig a trench. This allows for utility installations or upgrades. Gas and electric services are often installed in a joint trench. A trench may also contain lines for other services like telephone and cable.
Examples of construction projects include:
PG&E that you use a licensed contractor of you digging a trench. If the trench fails to meet certain technical standards, it will not pass PG&E's rigorous safety inspection. This may result in project delays and additional costs.
If you only need to stop service and remove the meter, call PG&E at 1-877-743-7782.
Submitting your application
Application review
Once you submit your application, a dedicated PG&E Job Owner is assigned to you. This person will become the point of contact for you or your contractor.
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
Before you begin trenching
Contact your PG&E Job Owner immediately if you are unable to comply with the drawing. Or contact us if you are unable to comply with a written standard. PG&E or your local government agency provide the standards.
General trenching requirements
Contract execution and payment
If there is any cost associated with the project, you will receive a contract. You will also receive an invoice containing all costs for construction services.
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
To determine if your pole is approved by PG&E, refer to:
Generally, the following will determine the pole's approval status in the following table below:
Per PG&E Standard 025055, "Requirements for Customer-Owned Poles." Ground rods must be:
To install a meter panel to a pole, see PG&E Standard 065374, "Overhead and Underground Panel Board Construction."
Installation
To setup the conduit mast per PG&E Standard 065374, "Overhead and Underground Panel Board Construction:"
To set up the weatherhead:
A "down guy bob" is a non-conductive equipment, also known as an insulator, used to segregate the tensioned wire to prevent electric current from running down the guy wire.
Installation:
According to PG&E Standard 022178, "Construction Requirements for Pole Line Guys," a down guy bob may be installed as per the following:
An anchor rod (also known as "guy anchor") is a device used to provide stability and support to a pole.
It is required to be installed when the following conditions are met per PG&E Standard 025055, "Requirements for Customer-Owned Poles:"
Based on the type of trench (secondary/service/streetlight or primary), the minimum coverage will differ. See PG&E Standards 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities" for measurement details.
Refer to Table 3, "Minimum Separation and Clearance for Electrical Conduit by Facility Type" Then refer to PG&E Standard 038193. See "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities."
For PVC-to-PVC conduit connections, refer to Table 1, "Cement for Use with Plastic Conduits" in PG&E Standard 062288, "Underground Conduits."
There is a 315-degrees maximum bend allowed. This per PG&E Standard 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities." It is allowed for service conduit up to 200 feet.
For service conduits longer than 200 feet, the maximum bend is 300-degrees.
For example, to compute the degree of conduit bend for services conduits longer than 200 feet:
Conduit end bell is a fitting that is installed at the end of the conduit. It prevents cable damage when cable is pulled through the conduit and while in service.
See additional details in PG&E Standard 062288, "Underground Conduits."
"Working Space" refers to the clear and level area in front of, around, and above underground electrical equipment. For example, transformers, switchgear, and enclosures. Working space allows safe access for operation, inspection, and maintenance.
See clearance requirements in PG&E Standard 051122, "Clearances and Location Requirements for Enclosures, Pads, and Underground Equipment," and dimensions in Figures 5-4 and 5-6.
Follow the checklist outlined in PG&E Standard 063927, "Methods and Requirements for Installing Residential Underground Electric Services 0-600 V to Customer-Owned Facilities:"
Per Section 5.8, "Grounding," of the Greenbook, customers ground their meter panel by:
The responsibilities for an inspection of a ground meter panel:
A "drain box" is also referenced as a "splice box/enclosure or #2 box/enclosure" which measures 17" x 30" and 26" deep. The purpose of this box is to allow any water that may enter the conduit system to drain out of the box which prevents the water from running into the meter panel and building.
Installation
Common examples of projects include, but not limited to:
PG&E can help navigate the project process step-by-step.
To view the end-to-end process for adding a new overhead service, see our Project Resources Infographic.
To view a one page guide on panel board construction, see our Project Resources Infographic.
The following frequently asked questions (FAQs) apply to both overhead and underground service installations.
The FAQs are intended to help contractors and customers applying for or working on projects with PG&E understand PG&E processes and requirements. They also provide guidance on common issues during setup and inspection.
Your PG&E representative is known as your "Job Owner." They will help you through your project(s) and processes
Download our Local Inspection Desk Contact List (PDF) for your local area's email address.
To make changes to an approved design, reach out to your PG&E Job Owner. Provide them with a mocked-up version of the new design using the existing drawings or plans. This might require you to also update your:
The PG&E Job Owner will submit them to our External Estimator team on your behalf. If you receive approval on the mockups, then the revisions will be completed in about 30 days.
"Civil as-builts" are final drawings. They show detailed electric underground infrastructure (substructures), including:
Yes, all contractors must provide a copy of the "civil as-builts" at the final inspection. The plans must have a signature, date, and company name per PG&E standards. To learn more about the process, speak with your PG&E Job Owner. They can provide more details about TD-2051P-10-B002, "Electric Operations AIF As-Built Acceptance Process."
If your agriculture construction project requires the installation of new electric service, PG&E can help. Get help to meet the technical requirements and coordinate your service installation. Depending on your city or county, you may have two options. You may need to choose overhead service wires or underground service wires.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric overhead service:
Contract execution and payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If you are making changes to your existing electric service at your agriculture business PG&E can help. You may need help installing a new pump, adding new equipment, or upgrading your panel. Get help to meet the technical requirements and coordinate your service change. Once you submit your application to PG&E, we will create a schedule to meet your service connection needs.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric service:
Trenching
Contract execution and payment
Construction scheduling
Work with your PG&E Job Owner to schedule any construction work to be completed by PG&E.
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
If your agriculture business construction project requires the installation of new electric service. Let PG&E help you meet the technical requirements and coordinate your service installation.
Selecting your rate
Submitting your application
Application review
Note: You are required to provide all mandatory documents and materials. Deliver them to your PG&E Job Owner. Avoid application cancellation by submitting the documents within 35 calendar days. The document deadline date is no later than 35 days after you submit the application. Complete the application review process with your PG&E Job Owner. Complete it within 66 calendar days from application submission. The review deadline date is no later than 66 days after submission. This process complies with CPUC timeline regulations.
PG&E prepares project design
During the project design phase, we identify your costs and prepare construction drawings. We order critical materials with long lead times.
Additional references
You or your contractor may need to refer to the Greenbook (PDF). The following sections may be especially useful. Refer to them when preparing for your electric underground service:
Trenching
Contract execution and payment
Along with the project design, you will receive a contract. The contract has the full amount of the project work to execute via DocuSign.
Construction scheduling
Work with your PG&E Job Owner to:
Inspections and meter connection
Arrange for the appropriate local government agency to inspect the electric panel. Once it has passed inspection, contact PG&E to schedule the meter connection.
To determine if your pole is approved by PG&E, refer to:
Generally, the following will determine the pole's approval status in the following table below:
Per PG&E Standard 025055, "Requirements for Customer-Owned Poles." Ground rods must be:
To install a meter panel to a pole, see PG&E Standard 065374, "Overhead and Underground Panel Board Construction."
Installation
To setup the conduit mast per PG&E Standard 065374, "Overhead and Underground Panel Board Construction:"
To set up the weatherhead:
A "down guy bob" is a non-conductive equipment, also known as an insulator, used to segregate the tensioned wire to prevent electric current from running down the guy wire.
Installation:
According to PG&E Standard 022178, "Construction Requirements for Pole Line Guys," a down guy bob may be installed as per the following:
An anchor rod (also known as "guy anchor") is a device used to provide stability and support to a pole.
It is required to be installed when the following conditions are met per PG&E Standard 025055, "Requirements for Customer-Owned Poles:"
Based on the type of trench (secondary/service/streetlight or primary), the minimum coverage will differ. See PG&E Standards 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities" for measurement details.
Refer to Table 3, "Minimum Separation and Clearance for Electrical Conduit by Facility Type" Then refer to PG&E Standard 038193. See "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities."
For PVC-to-PVC conduit connections, refer to Table 1, "Cement for Use with Plastic Conduits" in PG&E Standard 062288, "Underground Conduits."
There is a 315-degrees maximum bend allowed. This per PG&E Standard 038193, "Minimum Requirements for the Design and Installation of Electric Conduit, Insulated Cable, and Facilities." It is allowed for service conduit up to 200 feet.
For service conduits longer than 200 feet, the maximum bend is 300-degrees.
For example, to compute the degree of conduit bend for services conduits longer than 200 feet:
Conduit end bell is a fitting that is installed at the end of the conduit. It prevents cable damage when cable is pulled through the conduit and while in service.
See additional details in PG&E Standard 062288, "Underground Conduits."
"Working Space" refers to the clear and level area in front of, around, and above underground electrical equipment. For example, transformers, switchgear, and enclosures. Working space allows safe access for operation, inspection, and maintenance.
See clearance requirements in PG&E Standard 051122, "Clearances and Location Requirements for Enclosures, Pads, and Underground Equipment," and dimensions in Figures 5-4 and 5-6.
Follow the checklist outlined in PG&E Standard 063927, "Methods and Requirements for Installing Residential Underground Electric Services 0-600 V to Customer-Owned Facilities:"
Per Section 5.8, "Grounding," of the Greenbook, customers ground their meter panel by:
The responsibilities for an inspection of a ground meter panel:
A "drain box" is also referenced as a "splice box/enclosure or #2 box/enclosure" which measures 17" x 30" and 26" deep. The purpose of this box is to allow any water that may enter the conduit system to drain out of the box which prevents the water from running into the meter panel and building.
Installation
Common examples of projects include, but not limited:
For more information about adding solar, Electric Vehicles (EVs), or battery storage to your home, visit Clean Energy.
PG&E can help navigate the project process step-by-step. - Coming soon
PG&E offers video tutorials to guide you through common inspections.
Understand the PG&E building and renovation process step by step.
If you have additional questions, call our Building Services expert at 1-877-743-7782.
If you have feedback, suggestions, or questions about the Greenbook, please contact us at PGEProjectResources@pge.com.