Loan Deferral Period for Business Customers
The current COVID-19 health crisis has produced unprecedented hardships for many businesses. As you navigate these challenging times, we want you to know we're here to support you. We are now providing a deferral period on existing On-Bill Financing (OBF) loans as part of the Energy Efficiency Financing program.
How to opt-in
Step 1: Please fill out the short application form at pge.com/deferralform (PDF, 701 KB).
Step 2: Email the completed form to PG&E's Energy Efficiency Financing team at OBFprogram@pge.com. They will follow-up directly on the deferral details.
Please allow at least 10 business days for processing. Requests made within 10 days of the Customer's billing cycle may not be processed until the following billing cycle.
Frequently asked questions
When will the deferral take effect?
Once you submit your completed form, PG&E will review the information and your current OBF loan terms. They will directly contact you for further information. Please allow at least 10 business days for processing. Requests made within 10 days of the customer's billing cycle may not be processed until the following billing cycle.
How long is the deferral period?
Once the OBF team reviews your application, they will determine a start date of the deferral period and will last six months. They will send this information back to you.
Will I have to pay the amount of the loan at the end of the deferral period?
This deferral agreement will not increase the total amount of its loan but will result in a longer payment term and extend the original maturity date of the loan agreement for six months.
Do I have to prove my business has been affected by COVID-19?
In completing the deferral agreement, you will self-certify that deferral of monthly payments is necessary to support operations in view of financial hardships resulting from the COVID-19 pandemic.