Connecting you to solutions

Are you a community organization or advocate seeking ways to support members of your community? Learn about PG&E's assistance programs and access resources that can help enhance your efforts.

Find communities that may need your support

Census criteria determines areas in California that suffer from economic, health and environmental burdens. Use a map to quickly target communities with the greatest need for advocacy support.

View the map of communities with the greatest need by ZIP code

Use these resources to enhance your outreach efforts

Download outreach materials to help educate your community about PG&E support programs.

Enhancing outreach to better support customers

We are expanding our involvement and leveraging our relationships with community organizations and advocates. Our aim is to inform, educate and increase awareness about PG&E programs and solutions. As trusted community messengers, these organizations and advocates can provide insight into the unique experiences of customers across PG&E’s territory and enhance overall community well-being.

Review our recent outreach efforts

The CBO Case Management Pilot Program helps customers lower or eliminate their overdue bills. It focuses on communities where electric bills were highest compared to average customer income during the first year of the COVID-19 pandemic.

Learn more about the CBO Case Management Program

Learn about other (non-PG&E) support programs

  • The Low-Income Home Energy Assistance Program (LIHEAP) provides financial assistance to reduce the costs of home energy bills, energy crisis, weatherization and energy-related home repairs.
    Learn more about LIHEAP
  • The Low-Income Household Water Assistance Program (LIHWAP) provides financial assistance for water and wastewater bills.
    Learn more about LIHWAP
  • The East Bay Municipal Utility District (EBMUD) offers a Customer Assistance Program (CAP) to help qualified low-income residential customers pay a portion of their water bill.
    Learn more about the EBMUD CAP Program
  • The California Lifeline Program provides discounted home phone and mobile phone service to qualifying households.
    Learn more about the California Lifeline Program
  • Internet for All Now (Affordable Connectivity Program) offers a monthly discount on home internet bills, and a one-time discount for a computer or tablet to qualifying households.
    Learn more about Internet for All Now
  • Clean Cars for All provides incentives to low-income California residents to replace older, high-polluting cars, with cleaner, more fuel-efficient vehicles.
    Learn more about Clean Cars 4 All
  • The CPUC's Self-Generation Incentive Program (SGIP) provides incentives to support existing, new, and emerging distributed energy resources. SGIP provides rebates for qualifying distributed energy systems installed on the customer's side of the utility meter.
    Learn more about SGIP
  • The Single-Family Solar Homes (DAC-SASH) program provides incentives to help homeowners in disadvantaged communities go solar.
    Learn more about DAC-SASH