IMPORTANT
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Base Services Charge

Making your electric bill more transparent and encouraging all-electric clean energy homes

What is the Base Services Charge, and how does it change my bill?

 

As of March 2026, PG&E has restructured your energy bill. Your new bill separates some costs of services from the price per kilowatt hour (kWh) of electricity usage. The price per kWh for electricity is lowered (compared to the otherwise applicable price), so you are paying less for the electricity you use. Each customer's usage varies so lower electricity prices may or may not lead to a lower total bill.

 

The implementation of the Base Services Charge restructures how customers are charged for some services and electricity. It is not a new fee. The Base Services Charge covers approved infrastructure and maintenance costs for connecting your home to the grid, energy programs, call center services, and billing. These costs are currently included in your electricity usage cost. This change enables PG&E to comply with the CA State Legislature's Assembly Bill (AB) 205.

 

Lowering the price of electricity will make it more affordable to transition to high-efficiency electric appliances in the home, delivering savings, comfort and lower emissions.


 

How does this change support the transition to an electric-powered home?

Comparison of Mixed and Electric Energy Homes

Reducing the cost of electricity makes it more affordable for customers to transition to clean, all-electric homes and vehicles. A lower electricity price can help accelerate adoption of modern, efficient electric appliances and vehicles. Lower costs help customers save money while contributing to a clean energy future.

 

Considering an electric-powered home? Review personalized costs and savings, and compare products with the Clean Energy Calculator.

 

How much is the Base Services Charge?

 

Most customers pay a charge of around $24.00 per month. Customers on low-income programs, including CARE and FERA, pay a discounted charge of around $6.00 and $12.00 per month, respectively. Customers in CARE get up to 35% off their electricity usage, and FERA customers get up to 18% off. Enrolled CARE and FERA customers will keep getting their discounts, which will be applied to the lower kWh prices.

 

Customers enrolled in the CARE or FERA program or who have certified they live in Affordable Housing (Deed Restricted)2 will be automatically billed at a discounted Base Services Charge level.

 

Do you think you may be eligible for a discounted Base Services Charge?

 

See if you qualify for a low-income program

 

2Affordable Housing (Deed Restricted) properties are identified by the California Housing Partnership. For more information visit chpc.net.

 

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*The Base Services Charge is a cost-per-day per billing period. Your total monthly Base Services Charge cost may vary slightly month-to-month based on total days per billing period.

A screenshot shows an example of “Total Electric Charges” on a current PG&E bill. The graphic highlights how service charges are currently included in the kWh prices.

Previous Bill (before March 2026)

 

  1. Your service charges were included in the kWh prices

 

A screenshot shows an example of how “Total Electric Charges” will look on PG&E bills starting in March 2026. The graphic highlights how a "Base Services Charge" line item will appear under "Electric Charges" and how the price of electricity will be lower by removing some costs of service from electricity charges.

Current Bill (as of March 2026)

 

  1. A "Base Services Charge" line item will appear under "Electric Charges"1
  2. The price of electricity is lower by removing some costs of service from electricity charges. 

1Costs of kWh prices and the Base Services Charge are illustrative and may change over time.

Learn more about the Base Services Charge

Implementing a Base Services Charge and lowering the cost of electricity:

 

Electric pricing is lower for residential customers.3

 

Separating some of the costs of services from electricity pricing makes bills more transparent. The change lowers kWh pricing and helps make it more affordable for customers to replace gas appliances and vehicles with efficient electric options. It ensures that customers' energy bills are better matched to their income level. It also shifts cost burdens away from low-income customers. While electric pricing is lower, some customers experience a lower total bill, and others may see their bills slightly increase.

 

3The Base Services Charge excludes all versions of rate plans EV-B, EM and EM-TOU.

 

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1. Distribution customer access costs

Costs of the connection to the grid, metering, and a portion of customer service costs related to billing

 

2. Public Purpose Program charges

Costs of clean energy and equity programs like CARE, energy efficiency, and demand response

 

3. New System Generation Charge

Funds system reliability for all customers

 

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Customers enrolled in the CARE or FERA program automatically receive a discount, reducing their effective Base Services Charge. The standard Base Services Charge is discounted to $6.00 per month for CARE customers and is discounted to $12.00 per month for FERA households or Affordable Housing (Deed Restricted) dwellers.

 

CARE and FERA customers continue to receive their electricity usage discount. This is in addition to the already reduced kWh pricing.

 

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Yes. Solar customers, even though they are producing clean energy, still use the electric grid, and therefore pay the same Base Services Charge as non-solar customers to maintain the infrastructure. The Base Services Charge replaces the monthly Minimum Electric Charge.

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Yes. Utilities throughout the state have already implemented this change, as required by state law. Visit CA State Legislature's Assembly Bill (AB) 205 to learn more.

For the past several years, PG&E has consistently provided our customers with electricity that is 95-100 percent free of greenhouse gas emissions. Greater access to electrification through lower kWh pricing supports California's clean energy goals by encouraging the adoption of cleaner technologies – helping the state achieve carbon neutrality by 2050.

 

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For Master Meter with Sub-Meters property managers—Information to share with tenants

 

Click below to download the notice sent to master meter customers in January 2026. You can also download a flyer to post in a shared area to help tenants learn about the Base Services Charge.

View Residential Customer Sample Bills

 

See how the Base Services Charge may affect your bill. Customers enrolled in the CARE or FERA program or who have certified they live in Affordable Housing (Deed Restricted) will be automatically billed at a discounted Base Services Charge level. Figures are for illustrative purposes:

Most Customers

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most-customers-usage-charts.pdf
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CARE program

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care-usage-charts.pdf
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FERA program

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fera-usage-charts.pdf
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Affordable Housing (Deed Restricted)

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affordable-housing-deed-restricted-usage-charts.pdf
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Net Energy Metering/Solar

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Net Energy Metering/Solar with CARE

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net-energy-metering-solar-care-usage-charts.pdf
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Net Energy Metering/Solar with FERA

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net-energy-metering-solar-fera-usage-charts.pdf
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137 KB
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Solar Billing Plan

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solar-billing-plan-usage-charts.pdf
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213 KB
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Electric Home rate plan

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electric-home-rate-plan-usage-charts.pdf
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140 KB
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More about your bill

Understand your bill

Answers to common questions about your bill.

Rate Plan Options

Electric rates can vary depending on:

  • Your climate
  • Your energy usage
  • Other factors

Still have questions about your energy bill?