Prepare ahead of time
Gather information to help keep you and your family safe:
- Prepare an emergency plan, and practice the plan. Learn how to create an emergency plan. Visit Emergency Preparedness.
- Ensure that your emergency preparedness kit is up-to-date. Make sure that your kit allows your family to take care of themselves for at least three days. A kit that can last up to one week is ideal. Visit Emergency Preparedness Kit.
- Have your building and appliances inspected to make sure they can withstand an earthquake. Learn more about structural safety. Visit Earthquake Safety—Evaluate Your Home.
- Locate your gas service shutoff valve and learn how to turn off your home’s gas. Gas shutoff includes your main line and individual appliances. Learn more about shutting off gas. Visit Turn Your Gas Off.
- Avoid turning off your home’s gas without a clear sign that it is leaking. Depending on how many customers are without gas service, it may take an extended period of time for PG&E to turn your gas services back on.
- Locate your main electric switch and learn how to turn off your electric supply
Know what to do during an earthquake
Stay indoors if you are already inside. Take cover under a sturdy desk or table. Stay away from exterior walls, windows and masonry structures (such as fireplaces). Also, avoid tall furniture, hanging pictures and mirrors.
Follow these guidelines to stay safe during an earthquake:
- Turn off the stove if you’re cooking before you take cover.
- Stay away from buildings and power lines if you’re outdoors. Remain in open areas. Also, stay alert for falling debris.
- Pull your vehicle over to the side of the road if you’re driving. Move the vehicle out of the path of traffic. Don’t stop on or under overpasses, bridges or tunnels. Don’t stop near electrical power lines, light posts, trees or signs. Stay in your car until the earthquake is over.
Learn what to do after an earthquake
Follow these guidelines to stay safe after an earthquake occurs:
- Make sure everyone around you is safe.
- Inspect your building for damage. If you think that gas is leaking, don’t use anything electric. The spark can ignite the gas. Electrical items include switches, appliances and telephones.
- Evacuate the building if you think a gas line is broken. Find a phone away from the building and call 9-1-1 immediately, then call PG&E at 1-800-743-5000. Turn off the gas service shutoff valve typically located near the gas meter, if it’s safe to do so.
- Evacuate the building if leaking gas starts to burn. Do not try to put the flame out. Call 9-1-1 immediately and then call PG&E at 1-800-743-5000. Turn off the gas service shutoff valve typically located near the gas meter, if it’s safe to do so.
- Avoid turning off your home’s gas without a clear sign that it is leaking. It may take a long time for PG&E to turn your gas services back on.
- Check for downed or damaged electric utility lines. Stay away from downed or damaged power lines and never touch them. Downed wires can still carry current and can shock, injure or even kill if touched.
- Check for damaged household electrical wiring. Shut off the power at the main electric switch if you suspect any damage. If your power goes out, turn off all electric appliances and unplug major electric appliances. This action helps prevent possible damage to the appliances when the power is restored.