Try these tips to sign in successfully.
Your username is a user ID (such as "johnsmith") or an email address (such as "firstname.lastname@example.org"). Check your registration confirmation email to verify your username. If you can’t find that email, we can send your username to you.
Your password is between 6 and 32 characters long. It's case sensitive, so be sure to enter uppercase and lowercase letters carefully. It can't include spaces or any of these symbols: % ~ < >
If you no longer have access to the email address you used to create your account, let us know and we'll update your information.
If you can't remember the answer to your security question, contact us for assistance.
If you've tried to sign in with the wrong password five times, you'll be locked out of your account for 15 minutes. If you'd rather not wait, choose the password reset option and complete all steps.
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