Take care of tasks quickly and easily online

Go straight to popular requests or learn more about managing your account, all below.

account sign in

I’m ready to sign in to my account and:

Set up recurring (automatic) payments

Where: under Payment Options

Manage your paperless billing option

Where: select your choice using the toggle

Change my email address

Where: under Contact Information or Profile

Sign up for PG&E alerts

Where: under Profile & Alerts/Alert Settings

Select your preferred language for a Public Safety Power Shutoff and wildfire power shutoff notifications

Where: under Edit Profile

Sign Up Now

Don't have an online account?

Use your account number and your phone number or the last four digits of your Social Security number to create an account.

Visit the Help Center

Don’t see what you’re looking for?

Make your account work for you

Take the Checkup

Take the free Home Energy Checkup

Find out in just five minutes how much of your household's energy goes to heating, hot water, lighting and other uses. You can:

  • Track your energy usage and costs
  • View customized recommendations
  • Create your own energy savings plan
Sign up for PG&E alerts

Set up account alerts

Stay informed with account alerts by email, text or phone. Whatever method you choose, you can stay up-to-date when you receive:

  • Energy statement notices and payment confirmations
  • Power outage updates affecting your service
  • Service appointment reminders, and much more
  • Notifications in your preferred language for a Public Safety Power Shutoff or a wildfire power shutoff

Find information that makes sense for you

Our customers have different needs. To help you find what may be looking for, visit one of these specialized pages:

Families ­



Energy savvy solutions