The SmartAC program is voluntary and there’s no penalty for non-participation. The program helps prevent power interruptions. On hot summer days when demand increases because thousands of customers are using their air conditioning units, PG&E may remotely activate SmartAC devices in order to help maintain adequate power supplies and avoid power interruptions.
Want to learn more about SmartAC?Visit the SmartAC program page
Prefer not to be enrolled in the program at this time? You can opt out by sending your name, email address and PG&E account number to smartAC@pge.com.