The Bill Forecast Alert is an optional Energy Alert available to PG&E customers. When you sign up, we’ll send you a notification if your bill is expected to exceed an amount set by you.
The Bill Forecast Alert is a free and easy tool to help you better manage your monthly energy bill. It gives you time to reduce your home’s energy use before your next statement arrives, if you’re trending to exceed the bill amount you set. Choose to receive the alert by email, text or phone.
You’re eligible to sign up for the Bill Forecast Alert if you’re a single-premise customer with a SmartMeter™.
NOTE: Net Energy Metering and Direct Access customers are not eligible to enroll at this time.
At most you will receive the alert once a month.
However, if you do not reach the forecasted bill amount you set for the alert, you will not receive it for that particular month.
Here are a few suggestions to help you set the alert for your needs:
Recommended: Set for your monthly spending goal.
Default: Highest bill in the last 12 months.
Frequent alerts: Monthly awareness of usage.
The Bill Forecast Alert tool reviews your daily energy usage at the beginning of each monthly bill cycle to determine how much energy you’re using. Then we calculate what your bill would be if you continued using energy at that same rate. If the forecasted bill amount exceeds the amount you set the alert for, you’ll receive an alert letting you know what your forecasted bill is up to one day before your bill cycle ends.
The Bill Forecast Alert does not factor in weather. Hot summer days and cold winter weather are big drivers of energy use. If the beginning of your bill cycle falls on days with extreme temperatures, it can affect the bill amount forecasted. Remember, this is the amount forecasted and not necessarily what your final monthly bill will be.
Sign in to your account and visit the Energy Alerts preferences page. There, you can edit your alert amount, who is receiving it and how you want to be notified (email, text or phone message).
You can unenroll at any time by selecting “off” next to the Bill Forecast Alert. It will appear grey and say “off” when it is not active.