Customer support, safety programs, preparedness tips and more

To keep our customers safe, we are improving our electric system every day to reduce the risk of wildfires in California.


Explore the video gallery below to find resources and learn about steps we are taking to help prevent wildfires.

Support and preparedness resources

211 preparedness tips

211 preparedness tips

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Medical Baseline Program

Medical Baseline Program

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Safety tips for medical needs

Safety tips for medical needs

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Community resource center

Community Resource Centers

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Battery Backup Power

Battery Backup Power

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How ready are you for an emergency?

How ready are you for an emergency?

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Create an emergency kit

Create an emergency kit

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Emergency planning for kids

Emergency planning for kids

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Do you have a plan for your pet in an emergency?

Do you have a plan for your pet in an emergency?

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Safety outages

Top reasons for an outage

Top reasons for an outage

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Enhanced Powerline Safety Settings (EPSS)

Enhanced Powerline Safety Settings (EPSS)

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EPSS testing

EPSS testing

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What is a Public Safety Power Shutoff (PSPS)?

What is a Public Safety Power Shutoff (PSPS)?

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PSPS decision-making

PSPS decision-making

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PSPS restoration

PSPS restoration

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System improvements

Clean, renewable energy you can count on

Clean, renewable energy you can count on

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Undergrounding 10,000 miles of powerlines

Undergrounding 10,000 miles of powerlines

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Microgrids

Microgrids

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Enhanced vegetation management

Enhanced vegetation management

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PSPS system hardening

PSPS system hardening

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PSPS weather monitoring

PSPS weather monitoring

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