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If you need help determining whether to contact the HR Help Line, refer to the HR Help Line Decision Tree Infographic (PDF, 204 KB).
Navigate PG&E policy and guidance information by topic.
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Time Off, Health Care and Benefits
Safety and Work Procedures
Vaccines and Testing
Executive Notes
Time Off Policy Information
If you need time off due to the current Public Health Emergency, the type of pay and/or leave benefits you may be eligible for is dependent on your reason for absence.
Who to contact with questions and for guidance:
- HR Help Line at 415-973-4357, option 4: If you have been diagnosed or test positive and need to isolate or have been exposed and need to quarantine
- PG&E Leave Team at PGELeaveteam@pge.com: City and local paid time off ordinances (PDF, 89 KB)
- Sedgwick, at 1-855-732-8217 Mon-Fri, 5 a.m.-5 p.m.: medical and family care leaves
COVID-19-related Time Off Decision-making
If you have questions about quarantining, isolating or returning to work after a COVID-19 test and how to code your time, refer to the below decision tree to help guide you. For additional questions, refer to the HR Help Line decision tree (PDF, 40 KB).
Local and City Paid Time Off Ordinances
View a list of local and city COVID-19-related time off ordinances (PDF, 159 KB).
Health Care Coverage
PG&E's Health Partners, Anthem Blue Cross and Kaiser, are following this situation closely. Detailed information is included on this page with alternative modes of care offered under the PG&E Health Account Plan (HAP) – such as Telemedicine, Anthem or Kaiser Advice Lines and mail order prescriptions.
As always, members experiencing any type of medical emergency are instructed to call 9-1-1 or visit their nearest emergency department. For questions on how to get care, members can contact the Member Services Centers for each vendor which are listed below:
- Anthem Blue Cross: 1-800-964-0530
- Kaiser: 1-800-663-1771
- Express Scripts: 1-800-718-6590
- Beacon Health Options: 1-888-445-4436
- Vision Service Plan: 1-800-877-7195
- In-home COVID-19 Tests and Reimbursements (PDF, 139 KB)
COVID-19 Approved Treatments
In December 2021, two new COVID-19 treatments were approved by the FDA. Paxlovid by Pfizer and Molnupiravir by Merck both received an Emergency Use Authorization (EUA) from the FDA for its oral antiviral therapy for COVID-19.
Anthem Blue Cross and Kaiser cover these therapies subject to medical guidelines. Please refer your respective provider portal (Kaiser or Express Scripts) for more specific and the most up to date information.