If you need help determining whether to contact the HR Help Line, refer to the HR Help Line Decision Tree Infographic (PDF, 204 KB).



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Time Off, Health Care and Benefits
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Time Off Policy Information


If you need time off due to the current Public Health Emergency, the type of pay and/or leave benefits you may be eligible for is dependent on your reason for absence.


Who to contact with questions and for guidance:




COVID-19-related Time Off Decision-making

If you have questions about quarantining, isolating or returning to work after a COVID-19 test and how to code your time, refer to the below decision tree to help guide you. For additional questions, refer to the HR Help Line decision tree (PDF, 226 KB).

Time Off FlowChart

Time Off FlowChart



Local and City Paid Time Off Ordinances

View a list of local and city COVID-19-related time off ordinances (PDF, 159 KB).



Health Care Coverage


PG&E's Health Partners, Anthem Blue Cross and Kaiser, are following this situation closely. Detailed information is included on this page with alternative modes of care offered under the PG&E Health Account Plan (HAP) – such as Telemedicine, Anthem or Kaiser Advice Lines and mail order prescriptions.


As always, members experiencing any type of medical emergency are instructed to call 9-1-1 or visit their nearest emergency department. For questions on how to get care, members can contact the Member Services Centers for each vendor which are listed below:




COVID-19 Approved Treatments

In December 2021, two new COVID-19 treatments were approved by the FDA. Paxlovid by Pfizer and Molnupiravir by Merck both received an Emergency Use Authorization (EUA) from the FDA for its oral antiviral therapy for COVID-19.


Anthem Blue Cross and Kaiser cover these therapies subject to medical guidelines. Please refer your respective provider portal (Kaiser or Express Scripts) for more specific and the most up to date information.



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