Visitor Access, also known as One Time Access, provides access to a limited set of services, including making a payment online. No username or password is required, but you will be asked to provide other identifying information, such as your last name, service-address ZIP code and the last four digits of your Social Security number. We recommend creating an online account for access to all account features, but you’re welcome to use One Time Access for select tasks such as payments and starting service.
These features require signing in to Your Account with a username and password:
You must also sign in to Your Account to set up certain preferences, such as paperless billing, billing alerts and scheduled-payment alerts.