Receive outage updates by text, email or phone

Stay informed about outages affecting your service. We’ll let you know the cause, when crews are on their way, the estimated restoration time and when power is restored.

You can set up automated Outage Alerts in your PG&E online account to be alerted about all current and future outages. Or, you can sign up to receive updates about a specific current outage through our Outage Center.

Wildfire Safety

Community Wildfire Safety Program

PG&E has precautionary measures in place to help reduce the risk of wildfires. Our goal is to help customers prepare for and stay safe during extreme weather events, including sending notifications when and where possible when power may be turned off for safety.

General Notification Mobile

Keep contact information up to date

For public safety, it may be necessary for us to temporarily turn off electricity in high fire-threat areas when extreme fire conditions occur. We will attempt to contact customers in advance to ensure there’s enough time to prepare.