Urgent Alert

Outage preparedness and support

Stay prepared for outages and get support

Understanding power outages

There are different types of power outages that may impact your home or business.

Understanding gas outages

Gas leaks can lead to a gas outage. Knowing how to detect or report a leak can keep you safe.

Sign up for outage alerts

Receive outage updates by text, email or phone.

Outage resources

We have resources to help you reduce the impacts of power outages, get prepared and stay safe.

Backup power resources

We offer different types of backup power options to reduce the impact of an outage.

Safety Action Center

Create an emergency plan that could keep you and your family safe.

Financial Support

We offer extra assistance during disasters. Learn about options available to you.

Report outages or safety concerns

Find or report outages near you.

Report an outage

Report an outage. Get the status of current planned and unplanned outages.

Emergency information

Smell gas?

Get to a safe place and call 9-1-1.


See a downed powerline?

Call 9-1-1 and then PG&E at 1-800-743-5000.

Report a non-emergency concern

Find contact information for situations that pose no immediate risk to life, such as:


  • Streetlights
  • Energy theft
  • Power outages
  • Tree trimming

More outage resources

Report It app

Report non-emergency safety concerns. Alert us to possible safety issues to help keep your community safer.

Medical and accessibility support

Get extra outage support if you rely on power for health or safety.

Wildfire Safety Progress Map

We’re working to keep communities safe from wildfires. Learn about wildfire safety work in your area and see which support programs you may qualify for.