Direct Access

January 1, 2022

IMPORTANT UPDATES




Overview


Direct Access (DA) is an option that allows eligible customers to purchase their electricity directly from third party providers known as Electric Service Providers (ESPs). Under this service option, PG&E will continue to deliver electricity and provide all safety related services regardless of which electric supplier the customer chooses.


The amount of load space available for DA service is currently limited to 11,393 gigawatt-hours (GWh). Customer who are interested in enrolling in DA service must submit their enrollment request in the June 2021 Lottery described below.

Direct Access Lottery process


Non-residential customers can participate in PG&E's Direct Access Lottery by submitting the Six Month Notice to Transfer to Direct Access Service (form 79-1117) during the PG&E DA Lottery open enrollment period. NOTE: If you’ll be using our sample spreadsheet template, be aware that we have an updated version you’ll find through the link below.



Learn More about the direct access lottery

How to return to PG&E bundled service


DA customers choosing to return to bundled service must submit Electric Form No. 79-1011 (PDF, 249 KB), Notice to Return to PG&E Bundled Portfolio Service (BPS) (Notice to Return), indicating that they wish to return in six (6) months. Customers have three (3) business days after PG&E receives their Notice to Return form to rescind the Notice and remain on DA service. Customers electing BPS make a binding, minimum eighteen (18) month commitment and will not be eligible to return to DA service until their eighteen (18) month minimum commitment has been completed. The Notice to Return forms and attachments must be emailed to the following address: