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Choose how to make your payment
You can pay your energy statement using any of the following convenient methods.
Set up recurring payments and never worry about missing a payment again.
When you sign up for recurring payments, your bills are automatically paid from your credit card, debit card or your bank account. You can choose when you want your bill to be paid, set a date when you want to stop recurring payments and even set a maximum payment amount. You have the following payment options:
- Visa, MasterCard, Discover or Amercian Express credit or debit card. Card payments require a $1 or $1.35 convenience fee.*
- Bank account. Payments from a checking or savings account do not require any service fees.
Set up recurring payments in your PG&E online account.
Sign in now
Have questions?
Find out how to set up recurring paymentsLearn how to update your payment information
*Why do I have to pay a convenience fee?
PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.
Don’t want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!
You can pay online as a registered user—or as a one-time user with no registration required.
Pay as a registered user
Registered users have the following payment options:
- Pay from a bank account, which is free of any service fees.
- Pay with a credit or debit card, which requires a $1.35 convenience fee.*
Sign in as a registered user. Visit Your Account.
Pay with no registration required
Don't have an online account set up? You can pay online without registering your account, using One Time Access. Whether you use a bank account or a credit or debit card, a $1.35 convenience fee applies.*
- Pay using One Time Access. Visit One Time Access.
*Why do I have to pay a convenience fee?
PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.
Don’t want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!
To pay your energy statement by phone, call 1-877-704-8470, and have your 11-digit account number ready.
Whether you use a bank account or a credit or debit card, a $1.35 convenience fee applies.*
*Why do I have to pay a convenience fee?
PG&E has partnered with an independent payment provider to provide you with the option of using your credit card or electronic check to make payments. The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.
Don’t want to pay a convenience fee? Sign in to Your Account with your username and password and make a one-time payment or schedule recurring payments from your checking or savings account for free!
Pay by mail
To pay by mail, make your check payable to PG&E and send it, along with your energy statement remittance stub, to the following address:
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
Pay in person
You can pay your energy statement in person at one of our many authorized neighborhood payment centers.
Find a nearby location. Locate a neighborhood payment center.
NOTE: Per Internal Revenue Code 6050I, valid identification may be required for payment transactions at a PG&E neighborhood payment center. Code 6050I also requires PG&E to file Form 8300 (Report of Cash Payments Over $10,000 Received in a Trade or Business) when single or aggregate cash payments in excess of $10,000 from one or more payors are made on an account.
Helping Others
Want to help pay the energy bill of a friend, neighbor, college student, or local business financially affected by COVID-19? You can make a payment of any amount using our Energy Giving form. Your payment will be applied to their account to reduce any balance and reflected on their next month's bill. For security reasons, we cannot share any of your recipient’s account or balance information.
The process is simple.
- Download & print the Energy Giving form (PDF, 524 KB)
- Return your completed form and payment
- Once processed, the recipient will receive an email or letter confirming their gift
Pay by mail
PG&E
Attention: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300
Do not mail cash. Make check payable to PG&E and indicate "Energy Giving Payment" in the memo line.
Pay in person
Due to COVID-19 our PG&E offices are temporarily closed. At this time, we are unable to process any gift payment form in person. Please purchase by mail.
