Help customers navigate the interconnection process

As a contractor, you play a vital role in customers' interconnection process. We provide online resources to help guide you through the Standard Net Energy Metering (NEM) interconnection process, including:

  • Completing required documents
  • Finding an easier path to engineering review
  • Setting customer expectations

Access our online tool for interconnecting photovoltaic (PV) solar- and wind-generating facilities that are 30 kilowatts (kW) or less with PG&E.

Interconnection Tool—Apply Online

Explore essential resources

We offer the following resources that can help you and your customers successfully complete the interconnection process:

  • Standard NEM interconnection process and requirements
  • Tips and advice for the application process
  • Ways to help your sales team set customer expectations

Continue reading to get the details on each of these resources.


Understand the Standard NEM interconnection process and requirements

Important documentation is required for the Interconnection Application. Learn how to complete these documents. Get answers to frequently asked questions (FAQ) about the interconnection process, including eligibility and typical timelines. Visit Standard NEM Process and Requirements.


Get tips and advice for the application process

Understand how to prevent delays on your interconnection project. Learn how to successfully complete the Agreement and Customer Authorization (A&A) form and the Interconnection Application. Get advice on passing the engineering review. Visit Tips and Advice for Application Process.


Help your sales team set customer expectations

Encourage your sales team to set expectations with your customers. We provide information that you can share with your customers, including:

  • The customer’s role in the interconnection process
  • The correct rate options and system size
  • When to turn on the new system

Get details on how to talk with your customers about these topics and more. Visit Help Your Sales Team Set Customer Expectations.