PG&E Responding to Electric Outage in San Francisco

• The safety of our customers and coworkers is our most important responsibility. 

• Crews restored about 95,000 customers by 11 p.m. Saturday, with PG&E working to restore the remaining 35,000 customers.

• We will continue working through the night and as we complete the necessary safety inspections, we will be restoring customers as we go along.

• At 1:09 p.m., we began to experience a significant outage in San Francisco that reached its peak two hours later with approximately 130,000 customers affected. 

• There were no injuries to coworkers or the public.

• If you see a downed power line, assume it is energized and extremely dangerous. Do not touch or try to move the line and keep children and animals away. Report downed power lines immediately by calling 911. You can report and view outage information at pge.com/outages or by calling PG&E at 1-800-743-5002.   

San Francisco outage, Saturday, Dec. 20, 3:30 p.m.

• The safety of our customers and coworkers is our most important responsibility. 

• We are currently working on a large outage in San Francisco affecting approximately 130,000 customers.  

• We are working closely with first responders and city officials to make the situation safe.

• We have stabilized the grid and not expecting any additional customer outages at this time. 

• We have crews on scene and will share more information as it becomes available.

• Our outage map on pge.com is saying restoration is possible later today, though we are not able to confirm that just yet.