©2025 Pacific Gas and Electric Company
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This summary is not available. For more details, open this PDF.
- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
Error: Field cannot be left blank.
Error: Invalid entry. Do not use equal signs [=] or colons [:].
This summary is not available. For more details, open this PDF.
- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
1) Plan ahead
Find backup power options.
In case of a power outage, consider if a backup power source, such as an electric generator or uninterruptible power supply, is right for you. If you are unable to access backup power, identify a backup location where you can go if the power is out.
Wear medical bracelets or alert tags
With important information or emergency responders and healthcare providers.
Build a network of people who can support you in an emergency.
Inform your support network of your medical or accessibility needs and medications, instructions for medical devices and the location of your emergency kit.
Create physical copies of important information including:
- The contact information of your support network.
- A list of the nearest hospitals and transportation options.
- Instructions for your medical devices and medications.
- Health records and insurance/medicare cards.
Note: You should also store a copy of important medical information on secure cloud platforms and thumb drives.
2) Build an emergency kit to fit your needs
For a checklist of items to keep in a basic emergency kit, take this easy Emergency Kit Quiz
- Store physical copies of your important medical and support information in a watertight container.
- Talk to your doctor about receiving an emergency supply of prescription medicines and store extra nonprescription medicines as needed.
- Have chemical ice packs and a cooler ready to chill medicines that need to be refrigerated
- Pack an extra battery for a power wheelchair or other battery-operated assistive devices.
- If you have a service or support animal, don't forget to include pet food, extra water, a collar with ID and medical records.
3) Stay alert
Find backup power options.
In case of a power outage, consider if a backup power source, such as an electric generator or uninterruptible power supply, is right for you. If you are unable to access backup power, identify a backup location where you can go if the power is out.
Wear medical bracelets or alert tags
With important information or emergency responders and healthcare providers.
Build a network of people who can support you in an emergency.
Inform your support network of your medical or accessibility needs and medications, instructions for medical devices and the location of your emergency kit.
Create physical copies of important information including:
- The contact information of your support network.
- A list of the nearest hospitals and transportation options.
- Instructions for your medical devices and medications.
- Health records and insurance/medicare cards.
Note: You should also store a copy of important medical information on secure cloud platforms and thumb drives.
Additional resources
Take the Emergency kit quiz
To learn what else to include in your emergency supply kit, take our emergency kit quiz today
Medical Baseline Program
Support for customers who depend on power for medical needs
©2025 Pacific Gas and Electric Company