June 1, 2022
Direct Access (DA) is an option that allows eligible customers to purchase their electricity directly from third party providers known as Electric Service Providers (ESPs). Under this service option, PG&E will continue to deliver electricity and provide all safety related services regardless of which electric supplier the customer chooses.
The amount of load space available for DA service is currently limited to 11,393 gigawatt-hours (GWh). Customer who are interested in enrolling in DA service must submit their enrollment request in the June 2022 Lottery described below.
Non-residential customers can participate in PG&E's Direct Access Lottery by submitting the Six Month Notice to Transfer to Direct Access Service (form 79-1117) during the PG&E DA Lottery open enrollment period. NOTE: For timely processing, PG&E requests that you use our updated spreadsheet template to submit your list of service agreements. If youhave used our sample spreadsheet template in the past, to facilitate accurate processing please use the updated version. The sample spreadsheet template may be accessed on our Direct Access Lottery webpage through the link below.
DA customers choosing to return to bundled service must submit Electric Form No. 79-1011 (PDF, 249 KB), Notice to Return to PG&E Bundled Portfolio Service (BPS) (Notice to Return), indicating that they wish to return in six (6) months. Customers have three (3) business days after PG&E receives their Notice to Return form to rescind the Notice and remain on DA service. Customers electing BPS make a binding, minimum eighteen (18) month commitment and will not be eligible to return to DA service until their eighteen (18) month minimum commitment has been completed. The Notice to Return forms and attachments must be emailed to the following address: