Open a PG&E Compressed Natural Gas Account

PG&E owns and operates a number of publicly accessible fueling stations throughout California. To fuel at a PG&E station, you’ll need to open a Compressed Natural Gas Fueling Card account. Credit/Debit/Cash not accepted by PG&E. Customers must have a pre-arranged account with PG&E. It takes +/-2 weeks to establish an account and requires a current cylinder inspection and face to face training with PG&E. call 800-684-4648 for details.

To get started, download, print and fill out our Compressed natural Gas Fueling Agreement, Natural Gas Fueling Card Application and Certificate of inspection. Links to the documents are below. Please upload the completed forms online at New Customer NGV Fueling Application.

You can also return the completed form by Fax, mail or email. The preferred method is online.



Mailing address

PG&E-NGV Customer Service
4180 Duluth Ave
Rocklin, CA 95765

You will need Adobe Acrobat Reader to view and print the forms below. If you don't have Adobe Acrobat Reader, download a free copy.

Download the Compressed Natural Gas Fueling Agreement (PDF, 204 KB)

Download the Certificate of Inspection (PDF, 797 KB)

Find a Certified Inspector

Once we receive your completed documents, we will set up a billing account and create your card(s). The process takes about two weeks.

While your application is being processed, a PG&E Program Manager will schedule an appointment to meet with you, or whomever you designate, at one of our stations for fuel training.

If you have any questions about the application process or would like to obtain these documents by email or U.S. Mail, please call our Natural Gas Support Team: 1-800-684-4648.

Need help or information?

Contact our Compressed Natural Gas Customer Service team by sending an email to or by calling 1-800-684-4648.


Alternative Fuels Data Center

Westport Innovations

California Air Resources Board

Clean Vehicle Education Foundation

Report a problem or safety concern

If you identify an emergency situation, leave the area immediately and call 911. For all station issues or non life-threatening emergencies please use the emergency phone onsite or call 1-855-871-5491.