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Report a problem or safety concern: If you identify an emergency, leave the area immediately and call 9-1-1. For all station issues or non life-threatening emergencies, lease use the emergency phone onsite or call 1-855-871-5491.
Compressed natural gas (CNG) safety tips
Natural gas vehicles are just as safe—if not safer—than any gasoline-powered vehicle. Natural gas is lighter than air, dissipates rapidly and is harder to ignite than conventional fuels. It is the same fuel used to heat your home, cook your meals and dry your clothes. If accidentally released into the environment, natural gas is less hazardous than petroleum fuels.
To prevent serious injuries or damage to your compressed natural gas vehicle, your fuel system must be inspected within the last three years. To learn more visit the https://afdc.energy.gov/vehicles/natural_gas_cylinder.html. In addition, it is important you receive training to operate and maintain your compressed natural gas vehicle.
Do not enter your vehicle while fueling
This ensures you will not drive off without first disconnecting the dispenser. It also prevents static electricity buildup, which can pose a fire risk.
When you should not fuel your vehicle
- You have not yet received training from PG&E or an approved technician.
- You are unsure about the safety of the dispenser or the vehicle.
- A qualified compressed natural gas inspector has not inspected your vehicle within the past three years or 36,000 miles, as required by law.
- Your compressed natural gas cylinders are beyond the service life shown on the cylinder sticker (typically 15-20 years).
- Your vehicle has been in an accident and the cylinder was not inspected afterward by a qualified technician, as required by law.
- Your fuel receptacle is worn and/or the station nozzle is hard to connect or disconnect.
- The O-ring is missing from your fuel receptacle.
Learn more about compressed natural gas vehicles
Alternative Fuels Data Center
Get information to help transportation decision makers reach their energy and economic goals.
California Air Resources Board (CARB)
California is leading the Way to a Clean Transportation Future
Clean Vehicle Education Foundation
Learn about carbon negative transportation today.