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The health and safety of our customers, our employees, and the communities that we serve is our primary responsibility. Learn more about support for our customers, and our commitment to continue to deliver safe, reliable power during these challenging times.
All Californians can make a difference by conserving energy, and saving energy matters more today than ever. Choose how you can cut usage at home—from setting the thermostat higher, running appliances earlier or later in the day, and keeping rooms cool by closing the drapes or blinds.
Ways to saveCustomers report calls or emails from scammers posing as PG&E.
These are fraudulent attempts to collect payments from prepaid cards, represent a PG&E initiative, or sell a service such as "solar evaluation."
Beware of requests for your personal information.
Get more scam details and prevention tipsIf high temperatures, extreme dryness and record-high winds threaten the electric system, it may be necessary for us to turn off electricity in the interest of safety. This is called a Public Safety Power Shutoff (PSPS). Be prepared for outages lasting several days. We plan to notify you of a shutoff in advance, so please make sure your contact information is correct.
Update your contact information online or call 1-866-743-6589.
PG&E's energy gift form allows you to pay the energy bill for someone else. The process is simple.
Check out our new video to learn the basics of electric vehicle (EV) home charging, including choosing the right charger, installing a charging station and determining how much power you need to fully charge your vehicle.
Get a bird's eye view of the falcons as they prepare for the upcoming nesting season on the ledge of the 33rd floor of our San Francisco headquarters.