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Manage your service

Manage Your Projects and make payments

Submit, track and manage applications online


Your Projects is an online tool that can help you keep your project on track.

  • Submit, track and manage applications for gas and electric service quickly and conveniently.
  • Easily apply for new or upgraded service.


Sign up for Your Projects


Key benefits of Your Projects

  • Fast application process for gas and electric service
  • Convenient dashboard that helps you track your applications
  • Rapid document upload
  • Drop-down menus that make it easy to find information
  • Project status updates by text, email or phone
  • Ready access to PG&E representatives


Fast-track the payment process

Use our free e-check bank transfer service to speed up the turnaround time.

Pay your invoice


Transfer a one-time payment for your invoice type:

  • Engineering Advance
  • Temporary Service
  • Per Meter Charge


Pay your contract fee


If your Customer Payment Coupon lists payment options, choose the one matching the selection in your contract.

important notice icon Note: Before making a payment, you must sign your contract.

Frequently asked questions


After we review your project application, we send an invoice based on the scope of your project.

  • Your invoice is labeled accordingly: Engineering Advance, Temporary Service or Per Meter Charge.
  • View sample invoices under “How Do I Pay My Invoice Using E-Check” on this page.

You’ve reached step two in the project flow: "Pay Invoice".

Step two in the project flow


Contract fees

For larger projects, we work with you to design and draw up a contract outlining terms, conditions and applicable fees.

  • After signing your contract, you submit the fee shown on the contract’s Customer Payment Coupon.
  • In certain cases, applicants receive a letter (instead of a Coupon) that states the amount due.
  • View samples under “How Do I Pay My Contract Using E-Check” on this page.


You've reached step four in the project flow: "Sign and Pay Contract".

Step four in the project flow


You need the following information to make your payment:

  • Customer number
  • Invoice number
  • Bank account and routing number

Sample invoice

  • Customer number
  • Invoice number


Sample invoices

You need the following information to make your payment:


  • Contract number
  • Notification number
  • Bank account and routing number

Get your contract number and notification number from your:


  • Customer payment coupon (refer to samples below
  • Contract payment letter (refer to samples below)

important notice icon Note: Before submitting payment, you must sign and return your contract. Find the signature request in the contract email we sent to you.

Sample Customer Payment Coupon
  • Contract number
  • Notification number


Sample customer payment coupon


Sample Contract Payment Letter
  • Contract ID
  • Notification number


Sample contract payment letter


Get more from Your Projects

Check the status of projects

Use “Your Projects” to keep track of your building and renovation projects.

More online tools

If you're starting a new service, relocating or changing an existing service, or need temporary power for your property, we can help.

Contact us

Still have questions? Call our Building and Renovation Services Center at 1-877-743-7782.