Safety and steps to recovery

During and after a wildfire, we want to help ensure your safety. We will also prioritize restoring service in wildfire zones as soon as it is safely possible. And for those who lose their home or business to a wildfire, we're here to help in the rebuilding process. This information is for customers impacted by 2018 wildfires.

Consumer Protections

Consumer Protections

Get information on support options available to you, including: credit, billing, income-qualified programs and quick service restarts.

General Outage

Current outage information

View our map for current outage details. The map is updated automatically every 15 minutes.

General Emergency

Returning home safely

Follow these recommendations to protect your family and your home.

General Change Service

Having power restored

Learn the steps we take to turn your gas or electricity back on.

General Residential

Rebuilding a home or business

We have a dedicated Building and Renovation Services team to help you.

Safety upon returning home

Once First Responders allow you to return home, find out what you should do about electric safety, gas safety and gas restoration.

Restoring gas and electric power

PG&E crews make power restoration a priority while keeping safety first.

Rebuilding your home or business

Our Building and Renovation Services department works directly with customers impacted by wildfires.