INSIDEtracc Experiencing Technical Issues

Date: October 26, 2022

INSIDEtracc is currently experiencing technical issues affecting various features within the application. We currently recommend the following:

 

  • Disregard the “Query Balances” tool until further notice (must-trade volumes are incorrectly calculated)
  • Hold off on submitting any imbalance trades until further notice
  • Avoid downloading electronic statements (pdfs) as they are currently unavailable

We are working diligently to fix these issues and this article will be updated as soon as issues are resolved. In the meantime, if you have any questions, contact your CGT Account Manager.

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