News

INSIDEtracc Technical Issues and Meter Data Delays

Sunday, January 30, 2022

Updated:

California Gas Transmission's INSIDEtracc technical issues have been resolved and meter data is now available. Thank you for your patience while we resolved these issues.

---Original Message 01/30/2022 05:51 a.m ----

California Gas Transmission's INSIDEtracc system users may be experiencing technical difficulties logging into the system. Additionally, we are experiencing technical delays in collecting customer meter data for gas day January 29, 2022. We are working to resolve these issues as soon as possible. We will update this article when we have more information to share.