INSIDEtracc is currently experiencing technical issues resulting from last night’s software release. Intraday 1 scheduled volumes from upstream interconnects are not being accurately reflected, and we’re unable to process Timely Confirm. Consequently, we cannot release the results from this process.

Our IT group is working diligently to resolve this issue by performing a rollback of the new code. We estimate that this process will be completed by 3:00 p.m. PDT. Customers might not be able to access INSIDEtracc during this time.

In the meantime, if you have any questions, contact our Gas Scheduling Group.