Peb npaj qhov xwm txheej PSPS ua ntej cia thaum huab cua phem heev uas tuaj yeem ua rau koj muaj kev pheej hmoo ntawm hluav taws kub hav zoov:

• Huab cua noo heev 
  
• Cov cua loj heev uas tau kwv yees tseg  
• Muaj cov khoom siv uas qhuav nyob rau hauv av  
• Cov roj tsuag nyob ze cov xaim hluav taws xob 
• Kev Ceeb Toom Ua Tus Chij Liab Los ntawm National Weather Service 
• Cov kev soj ntsuam raws lub sij hawm tseeb tiag los ntawm cov kws tshaj lij txog fab huab cua thiab cov neeg ua hauj lwm hauv qab av  

Kawm paub txog kev soj qab xyuas huab cua

Cheeb tsam uas muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov

California Public Utilities Commission (CPUC) tau faib cais cov cheeb tsam raws li lawv qhov kev pheej hmoo txog ntawm kev hluav taws kub hav zoov.

Cov tsev thiab lub chaw lag luam hauv cov cheeb tsam uas muaj kev pheej hmo theem 2 thiab 3 ntxim li yuav muaj feem ntsib rau xwm txheej PSPS.

Theem 2: Ib cheeb tsam uas yog qhov chaw muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov qib nruab nrab.

Theem 3: Ib cheeb tsam uas yog qhov chaw muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov qib loj heev.

Saib rau ntawm CPUC daim duab qhia chaw thiab kawm paub ntau ntxiv txog cov cheeb tsam uas muaj teeb meem hluav taws kub tas li, 

Peb paub tias cov kev tua hluav taws xob yeej muaj kev cuam tshuam thiab peb xav pab koj los npaj kom txhij rau.

Peb yuav ua qhov zoo tshaj plaws los ceeb toom qhia koj paub ua ntej muaj xwm txheej PSPS raws kev xa email, hu xov tooj thiab/los sis xa ntawv xov tooj. 

Peb yuav xa cov kev ceeb toom qhia paub txog xwm txheej PSPS kom ntxov li ntxov tau, tsis hais thaum nruab hnub thiab hmo ntuj tib si, raws li tsim nyog. Qhov no yog txoj cai tseev kom ua los ntawm California Public Utilities Commission. Yog tias koj yog tus tswv ntawm tus as khauj PG&E, koj tsis tas yuav tsum tau sau npe nkag kom thiaj li tau txais cov kev ceeb toom qhia paub txog xwm txheej PSPS. 

Lus Cim Tseg:  Cov kev kwv yees txog tus kee huab cua yav tom ntej muaj peev xwm hloov pauv tau. Qhov no tuaj yeem hloov pauv tau, yog li lub sij hawm tua los sis qhov ntau tsawg ntawm cov neeg siv hluav taws xob uas tau txais cuam tshuam thiaj tuaj yeem hloov pauv tau. Vim li no, qee zaum peb thiaj li tsis xa kev ceeb toom tuaj ua ntej kom txog ntua rau thaum tib hnub uas koj li hluav taws xob raug tua. 

Cov Kev Ceeb Toom Qhia txog Chaw Nyob (Address Alerts) 

Cov Kev Ceeb Toom Qhia txog Chaw Nyob (Address Alerts) tuaj yeem ceeb toom qhia rau koj txog xwm txheej PSPS ntawm txhua qhov chaw nyob uas tseem ceeb rau koj los sis tus neeg koj hlub, xws li: 

• Koj tus me nyuam lub tsev kawm ntawv 
• Koj niam koj txiv lub tsev 
• Koj txoj hauj lwm 
• Lwm qhov vaj tsev chaw nyob uas koj yog tswv 
• Ib chav tsev xauj uas koj tus tswv tsev them nqi hluav taws xob rau ntawm PG&E 

Koj tuaj yeem tau txais Address Alerts tau nyob rau txhua qhov chaw nyob, ua ntau hom lus raws kev hu xov tooj thiab kev xa ntawv xov tooj. 

Cov kev ceeb toom qhia paub ntawm Medical Baseline thiab Vulnerable Customer 

Yog tias koj vam khom hluav taws xob rau kev noj qab haus huv thiab kev nyab xeeb, peb muab cov lus ceeb toom txog xwm txheej PSPS ntxiv. Qhov no tuaj yeem suav nrog rau kev ceeb toom rau koj yam tuaj ntsib kiag txhawm rau kom ntseeg tau tias koj paub txog qhov xwm txheej PSPS raws li tsim nyog lawm. 

• Txheej txheem pab cuam Medical Baseline Program txhawb pab rau cov neeg uas vam khom rau hluav taws xob los ua qee yam kev xav tau fab kev kho mob.  
• Vulnerable Customer Status kuj tseem muab cov txhawb pab cov neeg uas vam khom hluav taws xob rau fab kev noj qab haus huv thiab kev nyab xeeb. Koj tuaj yeem muab pov thawj rau tus kheej tau yog tias koj tsis tsim nyog rau Medical Baseline.  

Txoj kev ua ntawv thov nkag rau Medical Baseline Program

Sau npe nkag rau Vulnerable Customer Status

Cov kev ceeb toom qhia paub uas muab txhais lus 

Peb muab cov ntaub ntawv qhia paub tuaj raws txoj kev hu xov tooj, xa email, los sis xa ntawv xov tooj hais txog lub sij hawm uas yuav tau tua thiab yuav rov qhib hluav taws xob. Qhov no muaj ua Lus As Kiv, ntxiv rau 15 hom lus.  

Peb ua hauj lwm nrog peb cov neeg koom tes los muab kev nthuav qhia ua ntau hom lus. Peb kuj tseem npaj sau teev cov tsab lus ceeb toom ua Lus Piav Tes Mes Kas los pab cuam rau cov neeg lag ntseg thiab tsis hnov lus zoo. 

Sau npe nkag txhawm rau kom tau txais cov kev ceeb toom qhia paub ua hom lus uas koj nyiam

Cov chaw muab kev pab cuam txhawb pab rau xwm txheej PSPS txhua yam

Kawm paub txog cov chaw muab kev pab cuam thaum hluav taws xob tuag

Yam twg vam tseg tias yuav ua thaum muaj xwm txheej PSPS

Rub Koj Cov Lus Qhia txog Xwm Txheej Kev Tua Hluav Taws Xob Kom Muaj Kev Nyab Xeeb Rau Zej Tsoom Sawv Daws (Public Safety Power Shutoffs) (PDF, 2.6 MB) tawm los

Kuaj xyuas txog xwm txheej PSPS

Rub Daim ntaub ntawv qhia txog qhov txuam thawj tseeb txog Xwm Txheej Kev Tua Hluav Taws Xob Kom Muaj Kev Nyab Xeeb Rau Zej Tsoom Sawv Daws (Public Safety Power Shutoff) (PDF, 211 KB) tawm los

Nrhiav cov chaw muab kev pab cuam txog xwm txheej PSPS uas tsis yog Lus As Kiv

Mus saib tau rau ntawm cov chaw muab kev pab cuam txhais lus

Npaj kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Txheeb saib qhov kev kwv yees txog tus kee huab cua yav tom ntej ntawm xwm txheej PSPS nyob rau ncua sij hawm 7-hnub

Pab cov neeg xauj tsev los npaj kom txhij rau xwm txheej PSPS

Rub daim ntawv qhia txog lub twj ntsuas kev siv hluav taws xob master (PDF, 199 KB) tawm los

Cov chaw muab kev pab cuam rau xwm txheej PSPS rau cov chaw lag luam

Npaj koj lub chaw kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Daim ntawv teev ua nqe zus txog kev npaj kom txhij thaum muaj xwm txheej ceev rau lub chaw lag luam loj (PDF, 125 KB)

Xyuas kom tseeb tias seb koj lub chaw lag luam me puas tau npaj txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Lub lag luam me daim ntawv teev ua nqe zus txog kev npaj kom txhij thaum muaj xwm txheej ceev rau lub chaw lag luam me (PDF, 100 KB)

Peb muaj cov chaw muab kev pab cuam ntau ntxiv los pab koj npaj kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Daim ntawv rau kev txheeb xyuas lag luam thiab cov lus taw qhia (PDF, 80 KB)

Daim Ntawv Qhia Txog Qhov Txuam Thawj Tseeb Ntawm Tus Neeg Qhua Lub Chaw Ua Hauj Lwm Tseem Ceeb (PDF, 102 KB)

Rau lus nug xav paub txog dab tsi, thov tiv tauj rau Tus Thawj Tswj Xyuas Hauj Lwm ntawm Cov Chaw Ua Hauj Lwm Tseem Ceeb ntawm Businessadvisor@pge.com.