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Urgent Alert
If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1.
If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-800-743-5000.
Report energy theft
Stealing energy is a crime. It also creates deadly fire and safety hazards.
Use the Report It app
Use the app to report:
- Trees or vegetation near powerlines
- Problems with PG&E equipment
- Non-emergency safety concerns
Report electric outages
Tools and tips to report electric outages, including PG&E's outage map.
Report a streetlight issue
Problem with a streetlight? Fill out our online form to report one or more streetlight issues.
Report a scam
Protect your home or business by being aware of utility scams.
More information on reporting issues
Call 811 before you dig
Call 811 or visit california811.org at least two business days before you dig or plant.
Outage preparedness and support
Stay prepared for power and gas outages and get support.
Safety
Get information about gas and electrical safety in your home, yard, business and more.
Power Quality
Explore power quality problems.
Voltage problems
If you're experiencing a voltage issue, call PG&E Customer Service at 1-800-743-5000.