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Urgent Alert
Why do electric outages happen?
While we work to prevent power outages, they can still occur. Here's why.
Why do gas outages and leaks happen?
Gas leaks can lead to a gas outage. Knowing how to detect a leak can keep you safe.
Sign up for outage alerts
Receive outage updates by text, email or phone.
Outage resources
Resources to help you reduce the impacts of power outages, prepare and stay safe.
Health and accessibility support
Extra outage help for those who rely on power for health or safety.
Partnerships
Find out how our partnerships reduce the impact of outages. We work with local communities and tribal governments.
Report outages or safety concerns
Find or report outages near you.
Report an outage
Report an outage. Get the status of current planned and unplanned outages.
Emergency information
Smell gas?
Get to a safe place and call 9-1-1.
See a downed powerline?
Call 9-1-1 and then PG&E at 1-800-743-5000.
Report a non-emergency concern
Contact information for situations that pose no immediate risk to life or limb, such as:
- Streetlights
- Energy theft
- Power outages
- Tree trimming
More outage resources
Report It app
Report non-emergency safety concerns. Alert us to problems with electrical equipment in high fire-threat areas.
Safety Action Center
Create an emergency plan that could keep you and your family safe.
Residential Storage Initiative
Find out if you qualify for a free home battery storage system.