Kev Ceeb Tom Xwm Txheej Kub Ceev

Piv cov nqi kho mob & saib zog peb

Siv cov ntaub ntawv rau koj lub tsev los yog lag luam

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

    Kos npe rau hauv koj tus account saib peb keeb kwm.

    Piv rau koj cov roj thiab cov nqi hluav taws xob

    • Piv rau lub hlis dhau los:
      • Nqi Hluav Taws Xob
      • roj
      • Tag nrho cov nqi tag nrho
    • Piv rau lub hlis tam sim no rau tib lub hlis dhau los.
    • Kawm vim li cas lub hlis tsub tau ntau dua los yog tsawg dua koj cov nqi yav dhau los.

    Piv rau cov nqi hluav taws xob nqi 1

    Piv cov lag luam nqi hluav taws xob nqi 2

    Saib zog siv zog

    • Saib koj lub zog siv zog thiab raug nqi ntaub ntawv los ntawm: 
      • Nqi
      • Hli
      • Teev
    • Muab piv rau koj cov huab cua thiab txias. Saib li cas lub caij variations tej yam koj cov qauv.
    • Thaum SmartRate SmartDays los yog ncov hnub Pricing kev tshwm sim hnub, xyuas koj:
      • Kev tshwm sim teev
      • On-peak usage
      • Ib nrab-ncov siv
      • Off-peak usage

    Piv rau cov chaw uas siv

    Piv rau cov nqi hluav taws xob nqi 2

    Piv rau cov lag luam siv

    Kos npe rau koj tus account rau:

    • Saib hluav taws xob thiab cov nkev nqi thiab siv cov nyiaj thiab tiam sis:
      • Hnub
      • Lub limtiam
      • Hli
      • Xyoo
    • Piv cov nqi kho mob thiab to taub vim li cas cov nqi hloov
    • Analyze nqi mus nrhiav ib tug uas tsis kim kim hluav taws xob tus nqi
    • Kawm txoj kev txuag rau hluav taws xob siv thiab cov nqi
    • Download 15-feeb hluav taws xob interval usage thiab txhua hnub roj siv

     

    Piv cov lag luam nqi hluav taws xob nqi 2

    lub cim kev ceeb toom qhia paub tseem ceeb Lus Cim Tseg: Nqi thiab siv cov ntaub ntawv yuav tsis tshwm sim nyob rau hauv koj tus account hauv internet yog hais tias koj yuav hluav taws xob los yog roj los ntawm ib tog twg thib peb, xws li ib lub zej zog xaiv Aggregator.

     

    Download kuv cov ntaub ntawv

    Koj puas xav tsom xam koj lub computer?

    1. Xaiv "Download Usage" rau koj tus account dashboard.
    2. Xaiv cov kev pab fais fab uas koj xav tau cov ntaub ntawv.
    3. De lub download frequency.
    4. Muaj alerts emailed rau koj thaum cov ntaub ntawv yog npaj download.

     

    Kwj kuv cov ntaub ntawv

     

    Paub meej txog nqi

    • Koj puas yog ib hnub ci, cua los yog lwm cov neeg muas zaub rau Net zog Metering?
    • Koj muaj ib tsab ntawv hu ua Detail of Bill. Nws qhia tau hais tias:
      • Hluav taws xob hluav taws xob yog siv los ntawm lub PG&E network
      • Ntau npaum li cas electrcity cov neeg xa mus rau lub PG&E network los ntawm kev siv thiab hnub

     

    Cov nqe lus no muaj nyob rau hauv koj tus account:

    1. Ntawm koj tus account, xaiv Cov Nyiaj Pab & Services.
    2. Xaiv cov nuj zog Metering Service ID tooj ntawm cov "Services Txuas rau kuv Profile" daim ntawv teev.
    3. Xaiv cov lus tsim nyog ntawm Bill nqe lus los ntawm tus dropdown rau tus saib service Details nplooj ntawv.

    Xav tau ib tug account hauv internet?

    Tsim koj tus account, muaj cov lus qhia nram qab no:

    • Koj tus account number
    • Koj tus xov tooj
    • xaus-saus nab npawb (residential)
    • Plaub tug nab npawb ntawm koj cov nyiaj ua se tau ID nab npawb (lag luam)

    Roj meter maintenance ua hauj lwm

     

    Ob peb xyoos tom ntej no, peb yog tsim tseem ceeb roj-meter maintenance ua hauj lwm thoob plaws hauv peb qhov chaw. Qhov chaw ua hauj lwm no yuav hloov ib tug ntaus ntawv uas txuas rau cov roj meter. Tus ntaus transmits roj siv rov qab mus PG&E ruaj ntseg network. Peb ua qhov chaw ua hauj lwm no los xyuas kom peb tau muab thiab lub sij hawm cov nqi kho mob rau peb cov neeg muas zaub.

     

    • Ua hauj lwm yuav tau ua nyob tsis muaj nqi rau cov neeg muas zaub.
    • PG& crews yuav ua qhov chaw ua hauj lwm no.
    • Ua hauj lwm yuav siv li 30 feeb los yog tsawg dua.
    • Roj yuav tsum tsis txhob cuam tshuam.
    • Kev ruaj ntseg thiab tseeb mus saib tau lub meter yuav tsum tau muaj. Yog peb tsis tau saib lub meter, thov hu rau 1-866-743-0263 teem caij mus teem ib lub sij hawm teem tseg.

     

    Qhov no puas yog qhov chaw ua hauj lwm hais txog ib qhov teeb meem kev nyab xeeb?

    Qhov chaw ua hauj lwm no tsis yog them rau ib qhov teeb meem kev nyab xeeb. Nws tseem ceeb heev uas peb ua hauj lwm peb ua kom cov neeg muas zaub tseem tau txais lub sij hawm thiab yog cov nqi kho mob.

     

    Kuv puas yuav tsum tau mus tsev rau qhov chaw ua hauj lwm kom tiav?

    Koj tsis tas yuav mus tsev rau qhov chaw ua hauj lwm no. Txawm li ntawd los, peb nug tias koj tshem tej obstructions xws li muab tub rooj vag thiab unrestrained dev. Yog peb tsis tau saib koj lub meter, thov hu rau 1-866-743-0263 teem caij mus teem ib lub sij hawm teem tseg.

     

    Qhov no puas tsim nyog, thiab yog vim li cas?

    Muaj, qhov tseem ceeb heev uas yuav tsum tau ua kom peb cov khoom ua hauj lwm kom zoo. Nws yuav xyuas kom peb tau muab cov neeg muas zaub uas muaj thiab lub sij hawm nqi kho mob.

     

    Qhov no yuav ua li cas rau kuv PG&E nqi?

    Tej zaum, tus ntaus ntawv rau cov roj meter yuav tsis sib txuas lus nrog PG&E ruaj ntseg network. Yog hais tias muaj li no, cov roj meter yuav mus kaw cov roj siv. Txawm li ntawd los, cov neeg muas zaub yuav tau txais ib daim nqi uas kwv yees siv los yog ib tug nqi qeeb uas muaj ntau tshaj ib lub hlis ntawm roj siv. Thaum tus ntaus ntawv yog hloov, nqi kho mob yuav resume.

    Ntxiv rau koj daim nqi

    Tus nqi npaj rau kev xaiv

    Cov nqi hluav taws xob yuav txawv nyob ntawm:

    • Koj kev nyab xeeb
    • Koj lub zog siv zog
    • Lwm yam 

    zog alerts

    Tiv thaiv tus surprise ntawm ib tug nqi siab. Tau alerts thaum koj nyob nraum pace tshaj koj pob nyiaj siv zog.

    Tiv tauj rau peb

    Tau cov neeg muas zaub thiab teb cov lus nug.