Os cortes de energia podem acontecer a qualquer momento

A energia elétrica de reserva pode fazer parte de qualquer plano de preparação. Descubra o que precisa de saber sobre o uso de energia de reserva.


Os geradores não estão conectados à rede da PG&E


Geradores elétricos de reserva podem operar como uma fonte de energia independente e alguns requerem interconexão com a rede elétrica da PG&E. A energia de reserva é normalmente alimentada por energia solar mais armazenamento, baterias, gás natural, gasolina, propano ou gasóleo.


Pronto para usar energia solar? Saiba mais sobre as suas opções.



Clientes solares, tenham em atenção o seguinte: Durante um corte de energia elétrica, o sistema de energia solar não funcionará a menos que seja projetado para funcionar com uma bateria ou gerador de reserva. Para obter mais informações, ligue para o seu fornecedor de serviços.

A energia de reserva pode manter as luzes acesas, ajudar os aparelhos a continuarem a funcionar, salvar alimentos perecíveis e fornecer energia a equipamentos e eletrónicos essenciais durante um corte de energia.


Os geradores podem ser caros, barulhentos e podem representar riscos à segurança. É importante entender como operar o seu gerador ou bateria com segurança antes que ocorra uma emergência. Isso significa fazer verificações de segurança regulares e ter a certeza de que tem combustível suficiente para alguns dias.


Esteja ciente de que operar um gerador pode estar sujeito aos regulamentos de qualidade do ar. Para encontrar o regulador de qualidade do ar que atende a sua área e obter mais informações, visite arb.ca.gov/app/dislookup/dislookup.php.


Considere esses fatores ao decidir se precisa de um gerador.

General rates

Necessidades de energia

Possui determinados dispositivos ou equipamentos que precisam de continuar a funcionar em caso de corte de energia?Quão crucial é para si ter energia durante uma interrupção prolongada? Isso é especialmente importante para clientes que dependem de equipamento de suporte à vida ou precisam de necessidades especiais de aquecimento ou arrefecimento para uma condição médica.

Megaphone

Ruído

Existem regulamentos comunitários onde mora ou trabalha que restringem ou limitam o nível de decibéis permitido para equipamentos externos?

Calculator

Custo

Os geradores podem custar milhares de dólares. Tenha em consideração todas as necessidades imediatas ao examinar qual opção de gerador pode ser a melhor escolha para si.

TRANSFERIR A LISTA DE VERIFICAÇÃO DE EMERGÊNCIA PARA PEQUENAS E MÉDIAS EMPRESAS (PDF, 91 KB)

TRANSFERIR A LISTA DE VERIFICAÇÃO DE EMERGÊNCIA PARA GRANDES EMPRESAS (PDF, 47 KB)

TRANSFERIR O MANUAL DE RESILIÊNCIA DE ENERGIA PARA PEQUENAS EMPRESAS (PDF, 127 KB)


Medical assistance

Depende de eletricidade para um dispositivo médico?

Se depende de tecnologias médicas elétricas ou dependentes de bateria, como tecnologia de assistência, respiradores, uma cadeira de rodas motorizada ou scooter e oxigénio doméstico ou diálise, é essencial que tenha um plano em vigor para um corte de energia prolongado.



TRANSFERIR A FOLHA DE PLANOS DE ENERGIA DE EMERGÊNCIA DO PACIFIC ADA CENTER (PDF, 272 KB)



General Business

A sua instalação está preparada para um corte de energia?

Cortes de energia podem ocorrer a qualquer momento. Certifique-se de que os seus funcionários, inquilinos e clientes sabem o que fazer durante uma emergência e têm planos para energia de reserva.

If you decide to purchase a generator or battery, explore what will work for you. Factors to consider include:

Energy Needs

Sizing your energy needs


Generators and batteries can produce enough electricity to power your phone and laptop or power your whole home.


  • How much power would you need during an outage?
  • Would you want power for a few critical items, or for an entire home, business or facility?
  • Which appliances and equipment need to be functional and how much energy does each require?
Fuel

Fuel


Your preference may be determined by environmental concerns, accessibility, affordability, and available space for secure generator storage.

Installation requirements

Installation requirements


  • Small batteries used for power are often portable and do not require professional installation for use.
  • Rented generators can offer a source of power but you must follow all safety tips. Your rental store professional can also instruct you on the proper use of your rented generator.
  • A permanent standby generator requires professional installation because of the direct connection to a home or business electric system.
  • Permanent generation requires high ground, where flooding is not likely to be a concern. Building code requirements must also be taken into account, particularly in densely populated areas.
  • No matter what type of generator you have, always consult the owner's manual for detailed instructions and safety guidelines prior to operation.

If you don't understand how to use your generator or battery, you risk damaging your property, endangering your life and endangering the lives of PG&E employees who may be working on power lines in your community.


FOR YOUR SAFETY: Operating a portable generator improperly can contribute to fire ignition risk. Users should follow all safety instructions provided by the manufacture before operation. Never connect any generator to another power source, including PG&E power lines.


power line

Portable generator safety


  • Be sure that the power needs of the device (electric load) is supported by your generator and does not exceed the manufacturer’s specifications.
  • Position your generator where its exhaust can vent safely to prevent carbon monoxide poisoning and death.
  • Only use extension cords that are properly sized for your generator to prevent overheating. The American Wire Gauge (AWG) chart can be utilized to determine which extension cord is right for you. AWG measures extension cord thickness; keep in mind that the thicker the cord, the smaller the AWG rating will be.
  • Keep cords out of high-traffic areas so they don’t present a tripping hazard.
  • Never run cords under rugs or carpets where heat can be generated or where damage to a cord may go unnoticed.

Permanent-standby generator safety


  • Installation requires a licensed electric contractor or other qualified professional.
  • Ensure electricity from your generator does not flow or "backfeed" into PG&E's power lines. The most common way to prevent backfeeding is to install a "double-pole, double-throw transfer switch" along with your permanent standby generator.
  • Any additions or adjustments to your house wiring should be inspected by your city or county building department.
  • Once installation is complete, call PG&E at 1-800-743-5000 to let us know about your backup system. PG&E line workers will then be aware of your generator when working on an outage in your area.

Portable battery safety


  • Follow all warnings and manufacturers' instructions for portable power stations/batteries.
  • Never put a battery in a completely sealed environment.
  • Do not smoke near batteries.
  • Do not have any open flames near batteries.
  • If storing on shelves or racks, make sure they are secure.

Home battery safety


  • For home battery systems, ensure you are working with a reputable battery manufacturer and a high-quality, trusted installation company.
  • Ensure that battery manufacturers meet standardized industry safety regulations.
  • Work with a certified battery installer.

PG&E is offering eligible customers a $300 rebate (or $500 rebate if currently on a PG&E CARE or FERA program) on the purchase of a qualifying Backup Power Generator for customers dependent on well water pumping.


Customer Backup Power Generator rebate eligibility requirements:

  • You must have an active PG&E account.
  • You must reside in Tier 2 or 3 high-fire threat areas as determined by the CPUC on the High Fire-Threat District map.
  • You must rely on well water pumping for your premise water needs.

Rebates are available for qualifying purchases made from May 1, 2020 - December 31, 2020 that satisfy the Backup Power Generator rebate terms and conditions (PDF, 43 KB).


Find qualified products (XLSX, 22 KB)

Apply for rebate.

PG&E does not make any endorsements or recommendations. Below is a representative list of suppliers and contractors that may be able to help you. This list is not inclusive. Contact retailers directly for additional information, including FAQs, pricing, and financing.


Alternatives to generators


In contrast to generators, with portable power stations and battery technology you can charge anything from phones to refrigerators and everything in between. These solutions work indoors and out, without the noise, fumes, or maintenance of a traditional gasoline-powered generator.


For more information on portable power stations and battery technology visit PG&E's Marketplace.


Financing options for backup generators and batteries


Find out about our financial incentives


PG&E provides financial incentives for business and residential customers installing new, qualifying equipment for generating and storing energy.



Learn about the Self-Generation Incentive Program

Find financing for emerging technologies that reduce greenhouse gas emissions
Residential or Small and Medium Business CustomersLarge Business Customers