Energia de reserva

If you decide to purchase a generator or battery, explore what will work for you. Factors to consider include:

If you don't understand how to use your generator or battery, you risk damaging your property, endangering your life and endangering the lives of PG&E employees who may be working on power lines in your community.

FOR YOUR SAFETY: Operating a portable generator improperly can contribute to fire ignition risk. Users should follow all safety instructions provided by the manufacture before operation. Never connect any generator to another power source, including PG&E power lines.

Portable generator safety

• Be sure that the power needs of the device (electric load) is supported by your generator and does not exceed the manufacturer’s specifications.
• Position your generator where its exhaust can vent safely to prevent carbon monoxide poisoning and death.
• Only use extension cords that are properly sized for your generator to prevent overheating. The American Wire Gauge (AWG) chart can be utilized to determine which extension cord is right for you. AWG measures extension cord thickness; keep in mind that the thicker the cord, the smaller the AWG rating will be.
• Keep cords out of high-traffic areas so they don’t present a tripping hazard.
• Never run cords under rugs or carpets where heat can be generated or where damage to a cord may go unnoticed.

Permanent-standby generator safety

• Installation requires a licensed electric contractor or other qualified professional.
• Ensure electricity from your generator does not flow or "backfeed" into PG&E's power lines. The most common way to prevent backfeeding is to install a "double-pole, double-throw transfer switch" along with your permanent standby generator.
• Any additions or adjustments to your house wiring should be inspected by your city or county building department.
• Once installation is complete, call PG&E at 1-800-743-5000 to let us know about your backup system. PG&E line workers will then be aware of your generator when working on an outage in your area.

Portable battery safety

• Follow all warnings and manufacturers' instructions for portable power stations/batteries.
• Never put a battery in a completely sealed environment.
• Do not smoke near batteries.
• Do not have any open flames near batteries.
• If storing on shelves or racks, make sure they are secure.

Home battery safety

• For home battery systems, ensure you are working with a reputable battery manufacturer and a high-quality, trusted installation company.
• Ensure that battery manufacturers meet standardized industry safety regulations.
• Work with a certified battery installer.

PG&E está a oferecer aos clientes elegíveis o reembolso da compra de um produto que se qualifique (gerador ou bateria) para cortes de energia.

Requisitos de elegibilidade do programa de reembolso de bateria e gerador (deve satisfazer todos para se qualificar):

• Deve ter uma conta PG&E ativa.
• Deve residir em áreas de alto risco de incêndio de Nível 2 ou 3, conforme determinado pelo CPUC no mapa de High Fire-Threat District.
• Deve cumprir um dos seguintes critérios:
  • Depender de bombagem de água para as suas necessidades de água nas instalações (ou seja, o seu endereço NÃO está incluído no mapa da Agência de Água da CA) OU
  • Estar inscrito no Medical Baseline Program OU
  • Ser small/micro non-critical care essential business (Grocery Stores, Convenient Stores, Veterinarian Services, Dental Offices, Urgent Care/Clinics,proprietário de Mobile Home Parks)
• O seu produto deve estar na Lista de Produtos Qualificados (XLSX, 51 KB).

Nota:

• Clientes que dependem de bombagem de água OU que são pequenas/micro empresas essenciais são incentivados a comprar um Gerador Portátil Qualificado da Lista de Produtos Qualificados para participar neste programa
• Clientes que estão em Medical Baseline são incentivados a comprar uma Estação de Energia Portátil Qualificada (bateria portátil) da Lista de Produtos Qualificados para participar neste programa
• Todos os Geradores Portáteis da Lista de Produtos Qualificados devem estar em conformidade com o California Air Resources Board (CARB)

Reduções de Nível (com base em pontos de preço de retalho):

• Nível 1:  300 $/produto com preço entre 0 $ e 500 $
• Nível 2:  500 $/produto com preço entre 501 $ e 1000 $
• Nível 3: 1000 $/produto com preço de 1001 $ ou superior
• Os valores do desconto não podem exceder o preço de compra do produto, nem podem incluir impostos ou custos de envio. Os clientes que façam parte do Programa CARE ou FERA da PG&E podem receber 200 $ adicionais se o total do reembolso que inclui o nível do montante aplicável não exceder o preço de compra do produto qualificável.

Note: A candidatura a descontos deve ser enviada dentro de 12 meses a partir da data de compra do produto qualificado, ou até 31 de dezembro de 2022, o que ocorrer primeiro.

PG&E does not make any endorsements or recommendations. Below is a representative list of suppliers and contractors that may be able to help you. This list is not inclusive. Contact retailers directly for additional information, including FAQs, pricing, and financing.

Alternatives to generators

In contrast to generators, with portable power stations and battery technology you can charge anything from phones to refrigerators and everything in between. These solutions work indoors and out, without the noise, fumes, or maintenance of a traditional gasoline-powered generator.

For more information on portable power stations and battery technology visit PG&E's Marketplace.

Financing options for backup generators and batteries

• Assistive technology: Apply for a low-interest loan for a portable battery. Visit FreedomTech Loan Program.
• Small and medium businesses: Apply for loans up to $250,000. Visit Ascentium Capital.
• Large businesses: Apply for funding up to $5 million. Visit Constant Energy Capital.

Find out about our financial incentives

PG&E provides financial incentives for business and residential customers installing new, qualifying equipment for generating and storing energy.