You Are Always On Our Minds

Tuesday, November 01, 2016

Customer Satisfaction icon

As we approach the end of 2016, we’d like to take this opportunity to recap the improvements we’ve made for you during this past year. Behold…

INSIDEtracc Improvements

  • New Contacts/Roles page, a more efficient way to view your contact and role information 
  • Today/Tomorrow radio button date options on all nomination screens 
  • New 502 Report that dramatically improves readability and designed for use with Excel 
  • Information on both Confirm and Schedule process cuts in E-mail Cut Reports 
  • New Query Contract Limit Check screen that can help you potentially avoid exhibit MDQ cuts 
  • New 572 Report that shows current and projected injection and withdrawal capacity changes for your storage exhibits

Pipe Ranger Improvements

  • Prospective Maintenance document, a 6-12 month outlook of maintenance scheduled on our pipeline system 
  • New Excel tool to help illustrate whether your desired baseload profile fits within your storage injection, withdrawal and inventory limits

We will continue to listen to your suggestions as we work tirelessly to give you, our amazing customers, excellent service. We can’t wait to continue working with all of you well into 2017 and beyond!