Going BIGG for Our Customers

Wednesday, December 10, 2014

Customer Satisfaction icon

As we rapidly approach the end of another year, we would like to say that it has been a pleasure working with you, our customers. We have enjoyed the challenges of working to provide excellent customer service each and every day. There are particular initiatives where we have focused our efforts this year, in response to your input to us. That kind of partnering with our customers during 2014 has allowed PG&E's California Gas Transmission to go BIGG for you.

Business Knowledge Training Program

  • Customized one-on-one training from our Account Managers and Schedulers
  • Partnering with your own in-house training

INSIDEtracc Improvements

Guide Redesign

  • Improved maps and charts
  • Larger format
  • Additional versatility
  • Current Rates
  • Who’s who at CGT

The Grid

  • A new (coming before the end of the year) page on Pipe Ranger to see aggregate nominations by gas day, cycle, and location.

Thank you for your ideas. We're always listening to your feedback!