News

Delay in Accessing Customer Meter Data

Saturday, October 25, 2014

Updated: Meter data is now available for gas day October 24, 2014. Thank you for your patience as we worked to resolve this issue.

--- Original Message 10/25/2014 8:30 a.m. ---

PG&E's California Gas Transmission experienced technical delays in collecting customer meter data for October 24, 2014. We have resolved the underlying technical issues and are in the process of reloading the meter data. It should be available shortly.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.