News

Delay in Accessing Customer Meter Data

Friday, October 24, 2014

Updated: Meter data is now available for gas day October 23, 2014. Thank you for your patience as we worked to resolve this issue.

--- Original Message 10/24/2014, 6:08 a.m. ---

PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for October 23, 2014. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.