News

Delay in Accessing Customer Meter Data

Monday, May 05, 2014

Updated: Meter data is now available for May 4, 2014. Thank you for your patience as we worked to resolve this issue.

---Original Message 05/05/2014, 5:38 a.m.---


PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for May 4, 2014. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.