News

Delay in Accessing Customer Meter Data

Saturday, October 26, 2013

Updated: Meter data is now available for October 25, 2013. Thank you for your patience as we worked to resolve this issue.

---Original Message 10/26/2013, 7:40 a.m.---


PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for October 25, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.