News

Delay in Accessing Customer Meter Data

Tuesday, September 17, 2013

Updated Meter data is now available for September 16, 2013. Thank you for your patience as we worked to resolve this issue.

---Original Message 9/17/2013, 6:26 a.m.---

PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for September 16, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.