Delay in Accessing Customer Meter Data

Wednesday, September 11, 2013

Updated: Meter data is now available for September 10. Thank you for your patience as we worked to resolve this issue.

--- Original Message 9/11/2013, 6:11 a.m. ---

PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for September 10, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.