News

Delay in Accessing Customer Meter Data

Monday, April 29, 2013

Updated: Meter data is now available for April 28. Thank you for your patience as we worked to resolve this issue.

--- Original Message 4/29/2013, 5:59 a.m. ---

PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for April 28, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.