Delay in Accessing Customer Meter Data

Saturday, April 13, 2013

Updated: Meter data is now available for April 12. Thank you for your patience as we worked to resolve this issue.

--- Original message 4/13/2013, 10:54 a.m. ---

PG&E's California Gas Transmission is experiencing technical delays in collecting customer meter data for April 12, 2013. We are working to resolve these issues; however, we currently do not have an estimated time of resolution.

Our technical support team is working to provide your customer usage information as quickly as possible. Thank you for your patience.